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How do I change my display name for iCloud email account?

Anonymous
2023-04-25T14:18:30+00:00

I cannot seem to figure out why my iCloud accounts now are showing as the email address for the display name when sending emails. This seemed to start happening with the addition of profiles, as I didn't have this issue previously. When I go into settings; accounts... there is no option for more options. I have also tried to sign out and sign back in but there is no option in the add account process to name the account or enter a display name.

My default account is an exchange account. In addition to that account, I have two @me.com accounts and one gmail account. The Gmail account has no issues but both @me.com accounts have the same issue.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-04-25T15:11:28+00:00

    Thank you for the quick reply, Prakash.

    I followed the steps above you suggested and no difference. After adding the account again, there are no options to change the name.

    2 people found this answer helpful.
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  2. Anonymous
    2023-07-20T10:44:02+00:00

    I'm not sure if you still need this information, but I think we were both having the same problem. I got mine to work by doing the following:

    1. In Outlook, Click File and choose the email you want to change.
    2. Click Account Settings and scroll down to Manage Profiles.
    3. An old-looking Mail Setup should pop up.
    4. Click Email Accounts and select the one you want to change.
    5. Then click Change.
    6. Under User Information, change it to what you want it to appear as when you email.
    7. Then click Next and it will test it for you.
    8. Go back and email yourself. It should now show the name and email address you entered.

    1 person found this answer helpful.
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  3. Anonymous
    2023-04-26T15:57:06+00:00

    Thanks, Diane.

    I do want calendar and contact syncing - I want to use Outlook as my go-to app for all email, calendar and contacts across all my accounts. It has worked great until just recently. I'm guessing there was a change made to the Microsoft sync and how it interacts with iCloud servers?

    I've deleted the account from everywhere and then set up the account again. Nothing has changed. It is populating the name automatically with the email address and does not give the option to change it within Outlook.

    To be clear, if I send an email from iCloud on a browser, or from the native Apple Mail app there are zero issues. This is only happening within Outlook.

    1 person found this answer helpful.
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  4. Anonymous
    2023-04-26T07:35:06+00:00

    Hello,

    Thank you for your reply and providing Information.

    Go to Settings > iCloud > Mail and change the name.

    Also The screenshot you have provided is for MAC accounts Please share screenshot of Outlook.

    Best Regards,

    Prakash

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  5. Anonymous
    2023-04-25T14:53:32+00:00

    Hello,

    Thanks for reaching out! I'm Microsoft user like you.

    Please try to Remove this account which you can not edit display name then Reboot your PC then try to add it again.

    In case of additional questions, reach out back to me, and I will be happy to help and try our best to resolve your issue.

    Best Regards,

    Prakash

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