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Why is outlook suddenly opening a pop out window when i click on New Email???

Anonymous
2023-05-22T15:10:34+00:00

I have had outlook 365 for years. Nothing on my end has changed. Suddenly (as of yesterday) every time i click on New Email a pop out window opens up (and the signature within my email is HUGE. About a 48 font yet the font showing is 12) This has never happened before and it is QUITE annoying. I have searched within the OPTIONS of Outlook and I cannot find anything with the option to open a pop out window when composing a new email. So there appears to be nothing for me to check/uncheck in this regard. As far as I know i have had no updates to Outlook that would have made this happen. Has anyone else had this happen and have you figured out how to stop it?????

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-06-27T10:51:52+00:00

    I am also having the same issue and it's very annoying!

    20+ people found this answer helpful.
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  2. Anonymous
    2023-07-28T13:58:48+00:00

    Yes, one day about two weeks ago, new windows started opening when I touched the screen. I can't stop it. It used to just open the email without a new window popping out. This SUCKS and I hate it. But I can't figure out how to stop it. HELP!

    10+ people found this answer helpful.
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  3. Anonymous
    2023-08-07T16:22:08+00:00

    I too am having this issue. When I use my mouse or keyboard to open an email, then it opens in the same browser tab. BUT when I touch an email to open it, then it opens in a pop-up window. Very inconsistent and frustrating.

    9 people found this answer helpful.
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  5. Anonymous
    2023-05-22T15:55:20+00:00

    Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution.

    I’m sorry that you are experiencing this issue. Please try the steps below:

    Change the settings for composing emails.

    1. Click on the gear icon in the top right corner of your screen.
    2. Select “View all Outlook settings”.
    3. Click on “Compose and reply” under “Mail”.
    4. Under “Compose messages”, select “Pop out replies and forwards”.

    Disable the Reading pane in Outlook 365.

    1. Click on the gear icon in the top right corner of your screen.
    2. Select “View all Outlook settings”.
    3. Click on “Reading pane” under “Layout”.
    4. Select “Off” under “Reading pane”.

    If the above steps do not help, reach out to me, and I will be happy to help and try my best to resolve your issue. Thank you.

    Best,

    Mostafa

    8 people found this answer helpful.
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