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When will Microsoft fix it's useless spam filter in Outlook/Office365?

Anonymous
2023-06-18T09:21:54+00:00

I've reported every spam email for the last 3 months and I'm still getting the same 40+ emails per day in my inbox that don't get filtered out by the spam filter and I have it set to the highest level.

In the age of AI I would have thought Microsoft could do a much better job than they are currently. In fact, they're not doing a job at all. A pre-school child could do a better job of filtering my email than Microsoft can.

Gmail can do it, why can't Microsoft?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-06-18T21:56:39+00:00

    None of these solutions address why Microsoft's spam filter is not working. Why should I have to set up rules to keep spam out of my inbox? That is literally the job of the spam filter!

    I am reporting every spam and junk email and not once has it improved the spam filter.

    Why can google do it but not Microsoft? Because Microsoft doesn't care about it's customers.

    20+ people found this answer helpful.
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  2. Anonymous
    2023-06-18T23:04:41+00:00

    I appreciate that, but the disparity between perfect and actually working at all is very vast. Even if my email address has been spread far and wide on the internet, any basic spam filter would be able to detect the obvious 40+ spam emails I get each day telling me to update my McAffey virus protection, or buy pills that will make my eggplant bigger. Which everyday, I continue to report as spam, then receive the next day in my inbox again, and again, and again.

    10+ people found this answer helpful.
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  3. Anonymous
    2023-06-30T15:08:58+00:00

    I keep hearing this argument, but lets take an example...

    (1) I get absoluetly plagued with SPAM which contains the word "Oral-B" within the sender, subject or main body of the email (I believe it is an electric toothbrush, but the actual email is often not even about toothbrushes)

    (2) Why can't we, as users, see this pattern and have an option to BOUNCE any email that contains the word "Oral-B". No sending to Junk Folders (where we have to sift through the emails for false positives anyway) - just completely bounced/blocked from going anywhere near our email accounts.

    (3) There is literally no legitimate email that I would ever want that contains the word "Oral-B" and, even so, it should be offered as a risk we are willing to take for any word/phrase that commonly occurs in SPAM but never in my legitimate emails (e.g. "tinnitus", "bitcoin", "gift card", etc.).

    Or to put it another way, LEET THE USERS BE OUR OWN SPAM POLICE, BUT GIVE US THE GOD-DAMN TOOLS TO DO SO.

    Lack of such options make Microsoft complicit in this. They have given up the fight on our behalves. They can't even block the Russian "Microsoft Account Unusual Signin Activity" emails pretending to be from their own organisation FFS.

    10+ people found this answer helpful.
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  4. Anonymous
    2023-06-30T14:52:34+00:00

    Almost feel sorry for the amount of generic responses you have received, posts here usually are a cry for help beyond the web searches and Microsoft Help sites.

    Outlook (Personal acc) webmail has gone completely useless for me this month. - not a single email filtered into Junk.

    I left the email desktop tool running on a server, and the phishing emails where filtered into spam/junk accurately. - There is definitely something going wrong with MS filters in the webmail (OWA) which is extremely annoying.

    9 people found this answer helpful.
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  5. Anonymous
    2023-06-19T00:43:47+00:00

    Thanks, I've been in the real world for quite some time now.

    Thanks for your input, it's been useful.

    8 people found this answer helpful.
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