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Error Code: 50132

Anonymous
2023-05-22T12:39:59+00:00

HELP!! I cannot login to my Outlook on my Mac. I have reset password 4 times. I updated my Software, reinstalled the Office 365 Apps and after all this I still can´t log in, into my Outlook on my Mac. (Browser works, Phone works, Teams works on my Mac as well)

I´m always back to the same issue which is this and again it is only happening on the App on my Mac, it says "This username may be incorrect. Make sure you typed it correctly. Otherwise, contact your admin."

The Error Code: 50132

Any clue what I can do???

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-05-23T04:01:06+00:00

    Hello,

    Thank you for your reply and providing Information.

    1. Remove Microsoft 365 for Mac applications

    Open Finder > Applications.

    Command The Command button.+click to select all of the Microsoft 365 for Mac applications.

    Ctrl+click an application you selected and click Move to Trash.

    1. Remove files from your user Library folder

    In Finder, press The Command button.+Shift+g.

    In the window that opens, enter ~/Library and then click Go.

    Open the Containers folder and ctrl+click each of these folders and Move to Trash. Note that some of these folders may not be present.

    • Microsoft Error Reporting
    • Microsoft Excel
    • com.microsoft.netlib.shipassertprocess
    • com.microsoft.Office365ServiceV2
    • Microsoft Outlook
    • Microsoft PowerPoint
    • com.microsoft.RMS-XPCService
    • Microsoft Word
    • Microsoft OneNote

    Click the back arrow to go back to the Library folder and open Group Containers. Ctrl+click each of these folders if present, and Move to Trash.

    • UBF8T346G9.ms
    • UBF8T346G9.Office
    • UBF8T346G9.OfficeOsfWebHost
    1. Download and run the license removal tool

    https://go.microsoft.com/fwlink/?linkid=849815

    Reference :

    https://support.microsoft.com/office/eefa1199-5...

    Best Regards,

    Prakash

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  2. Anonymous
    2023-05-22T14:21:58+00:00

    Thanks. I did all this but same problem. Any other thing I can do?

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  3. Anonymous
    2023-05-22T13:36:39+00:00

    Hello,

    Thanks for reaching out! I'm Microsoft user like you.

    Quit Outlook and all other Office applications.

    1. Start Keychain Access by using one of the following methods:
    2. Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.

    3.In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.

    1. In the search field in Keychain Access, enter Exchange.
    2. In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.
    3. In the search field, enter adal.
    4. Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.
    5. In the search field, enter office.
    6. Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.

    https://learn.microsoft.com/outlook/troubleshoo...

    Best Regards,

    Prakash

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