Share via

How to do OR or "any" condition in server-side rules in "New Outlook"

Anonymous
2023-06-20T17:44:59+00:00

Hi all:

I recently switched to "New Outlook" on Mac OS (Mac OS 13.4, Outlook 16.74).

In "old Outlook," I had a lot of client-side rules. They often had a mix of "any" conditions -- if the sender is A, B, or C, OR the subject contains XYZ. (It's an OR condition because the criteria say, do this if any of the following conditions is true.)

I can't figure out how to do this in "new Outlook." Any time I add a condition the rule, it seems to be an AND condition:

Is there something I'm missing as to how to create these conditions in New Outlook server-side rules?

Thanks,

Steve Lane

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-06-20T18:53:31+00:00

    Hi, I'm Diane and will be happy to help you today.

    You aren't overlooking anything - it is a limitation of the new Outlook. Only server side rules are supported at this time. (and only in Microsoft 365 accounts.)

    If the condition is the same - it is OR: from mary OR bob but if there are two different conditions, it is AND: from Mary AND wiith subject "Test".

    Put together with the OR sample, it would be

    From (mary OR bob) AND with subject "test".

    If you need client-side rules, you need to use the legacy Outlook.

    -- Diane

    Give back to the community. Help the next person with this problem by indicating whether this answer solved your problem. Click Yes or No at the bottom.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-06-20T19:46:48+00:00

    Yes, you need two rules - one for sender, one for subject.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-06-20T18:56:01+00:00

    Thanks, Diane, for the quick reply.

    I have many client side rules of the form:

    (Sender is A or B or C or D or E)

    OR

    (subject contains P or subject contains Q or subject contains R).

    It appears that I need two server-side rules to do this now, is that correct?

    Thanks,

    Steve

    Was this answer helpful?

    0 comments