why does outlook automatically reset old emails as unread.

There is a point that when all reasonable avenues are exhausted, the company should take responsibility for their errors and problems.

I have followed the recommendation of many of the MS pundits and Tech-heads with limited by unlasting success.

It is extremely frustrating to see message that you read and reply to, quickly return to unread status. I'm using my words here and not my emotions because I've been dealing with this for a few years. I am not a power-user, I operate at the level of most MS users. I can find recommended solutions and follow direction, but this is an unending source of frustration.

When I enter a contract for a product I expect that product to function as advertised. I do not expect to be a Sysadmin or Power-User to operate software or to set it up for standard use.

This is a continuing problem for many people. It warrants some serious consideration by Mother MicroSoft...

This problem has been around for YEARS, and none of the above apply to me.

WHEN is Microsoft going to FIX THIS

Same issue here, no solution from microsoft has helped. Alternatively, my colleagues don't have this issue and we share the same microsft suites.

I NEVER had this problem until New Outlook.

Now, regardless of how I handle incoming messages, they are returned to unread status.

Along with the elimination of rules for apparently GMail accounts only, I am quickly losing my loyalty to Outlook.

I'm forced to use "New Outlook" at work - it's clunky and not at all intuitive, but it's corporate-driven. There are too many choices and too many selections for an email system.

It's everything no one wanted.

I tried the home version, but it lost my calendar and all my reminders...

Another Win for Microsoft!

I keep looking but I can't seem to find the word **** in MS documentation or advertising.