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Envelope icon no longer showing when new mail arrives in outlook. Have checked settings in outlook and option is ticked. Have also made sure enabled in main settings

Anonymous
2023-03-01T09:53:13+00:00

Have checked settings in outlook and option is ticked. Have also made sure enabled in main settings

Have also checked the taskbar option in settings. Have also checked its not showing as hidden

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-11-23T13:33:59+00:00

    In Windows 11, there are 2 places where you can define which icons will be visible in the system tray.

    First place is "Notification settings" accessible by right-clicking on the date in the lower right corner.

    Unfortunately, it is not enough to enable Outlook there.

    Second place is "Taskbar Settings".

    Click Start – Settings – Personalization – Taskbar – Other system tray icons

    There are 2 icons in the list named "Microsoft Outlook".

    Find and enable "Microsoft Outlook" with an envelope icon.

    100+ people found this answer helpful.
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  2. Anonymous
    2023-03-01T10:56:23+00:00

    Hi.

    For step 1 - the toggle was already at OFF so does not apply to my issue

    For step 2 - I have never created any rules so this also does not apply

    So, unfortunately the suggestions were of no help to me

    Thanks

    40+ people found this answer helpful.
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  3. Anonymous
    2023-03-01T10:35:05+00:00

    Hello

    I am Prakash and happy to help you with your question, I'm a Microsoft consumer like you.

    1. Click Start - Settings - Personalization - Taskbar - Use small taskbar buttons - toggle should be OFF.
    2. Additionally, the new message reminder only works on the mail sent to the Inbox, if you have created a rule and moved it to another folder, the desktop alerts will not take effect.

    In case of additional questions, reach out back to us, and we will be happy to help and try our best to resolve your issue.

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below

    Best Regards, Prakash

    10+ people found this answer helpful.
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  4. Anonymous
    2023-03-02T09:28:28+00:00

    small taskbar is definitely toggle off and still not working

    still not working - it worked 2 weeks ago then just stopped

    10+ people found this answer helpful.
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  5. Anonymous
    2024-01-16T14:39:44+00:00

    this works for me :)

    10 people found this answer helpful.
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