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How to recall sent mail in outlook web.

Anonymous
2023-08-22T06:54:12+00:00

Hi,

I am a global admin in our organisation. We have some Microsoft 365 Basic users.

Is there any way to recall the sent message like outlook desktop?

The users are either using their mail on outlook mobile app or Web browser.

If there is a way to recall mail from Exchange Admin Center or some settings to be changed. Please let me know.

Thank You.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-08-22T09:23:42+00:00

    Dear SURAJ KALAMBE1,

    Thanks for choosing Microsoft Community.

    Based on your description, you want to know how to recall an email from the outlook in web version.

    For your concern, we should say we can't recall the sent message in Outlook Web Access (OWA) directly. However, if you are also using the Outlook client (I mean you have configured the account in the Outlook client), you can try firstly check whether the sent message has been synced to Outlook client. If so, you can recall the message from the Outlook client side as a workaround. For more information, you can refer to https://support.office.com/en-us/article/Recall-or-replace-an-email-message-that-you-sent-35027F88-D655-4554-B4F8-6C0729A723A0.

    In Outlook Web Access, though we can not recall a message, we have another feature called undo send. Please open Settings-Mail-Compose and reply-Undo send. If you are interested, you can try this feature as a work around.

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    I know sometimes it is really inconvenient for us to use Outlook without some specific feature. I can understand your mood. Thanks for bring this to Microsoft Community. Since I think your idea is really constructive. I will report this to Microsoft as soon as possible. Meanwhile, I sincerely suggest you post this precious suggestion to Microsoft. Microsoft will update their product based on customers' suggestions. Believe your suggestion will help many other people in the future. Your understanding and co-operation are highly appreciated.

    Here is our official URL to submit your suggestion: Microsoft feedback portal

    Thanks for your precious time. Have a nice day.

    Sincerely,

    Katherine

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