How can I recover missing emails and folders?

Hi My name is Umar and I'd be happy to help you out with your question.

Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

Recovering missing emails and folders from Outlook can be done through various methods, depending on the specific scenario and the availability of backups. Here's a step-by-step guide on how to recover missing emails and folders using a backup PST file:

1. Check Deleted Items and Trash: First, check the "Deleted Items" or "Trash" folder in your Outlook account. It's possible that the emails or folders were accidentally deleted and can be found there. If you find them, you can move them back to their original location.
2. Recover Permanently Deleted Items: If you can't find the emails in the "Deleted Items" folder, they might have been permanently deleted. In Outlook, go to the "Folder" tab, click on "Recover Deleted Items," and check if the missing emails are listed. You can recover them from there.
3. Check Archive Folders: If you use the AutoArchive feature in Outlook, check your archive folders. Sometimes, emails get moved there as part of the archiving process.

For more information, here's the link-

https://support.microsoft.com/en-au/office/repair-outlook-data-files-pst-and-ost-25663bc3-11ec-4412-86c4-60458afc5253

I hope this information is helpful. Please let me know if you have any other questions.

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Best Regards, Umar Majeed

Thank you for your help. I found the "Recover the Deleted Folders" in the Folders tab under File, Options, Customize Ribbon, However, it does not show up on the main screen. I have Office 365.

At this point I think it's beyond repair. Has anyone else experienced the disappearing of their folds in Outlook?

John B

All my email folders are gone. What can I do. Do I need to load my backup pst files?

My emails have disappeared from 2019. They are Important documents.

Please advise how to get it back.

Thank you for the reply.

I tried all of your suggestions. Except, I could not find in the Folders tab "Recover Deleted Folders" would that be i another location?