Outlook Junk and Spam filtering is broken

It surely does NOT help me! Too much talk that I know nothing about. No matter how many times I keep blocking nasty emails with naked people and just trash email, I will receive approx. 100 junkers in my inbox. Why do you people continue to let this **** through to our emails? I have received email for years from certain people and businesses and you put it in the junk but when I try to tell you an email is not junk, you still send it to junk. Then, as of today you send me 100 trashy emails that shouldn't even be allowed in junk either. Throw it away!

It surely does NOT help me! Too much talk that I know nothing about. No matter how many times I keep blocking nasty emails with naked people and just trash email, I will receive approx. 100 junkers in my inbox. Why do you people continue to let this **** through to our emails? I have received email for years from certain people and businesses and you put it in the junk but when I try to tell you an email is not junk, you still send it to junk. Then, as of today you send me 100 trashy emails that shouldn't even be allowed in junk either. Throw it away!

This is happening to me too, I don't have a laptop so I can't change anything on my email, I'm sick of the **** mail that is obviously spam coming into my normal inbox...sort it ,and why can't I block them?

Hello JustinLisle! I'm Gunasekar and I'd be happy to help you with your question.

Microsoft has implemented several measures to prevent spam emails from reaching your inbox, including AI-based filters. However, some spam emails may still slip through the cracks.

Here in the community, we do not have access to your accounts. Preventing spam messages from entering your inbox does not necessarily mean they are blocked from entering your Junk folder. Outlook simply filters them out and sends them to the Junk folder. Therefore, if you find emails in your Junk folder, they are still considered as spam. If you receive these emails directly to inbox, you can check the guidelines below.

There could be various reasons why you keep receiving spam messages from different sources. One of the common reasons is that spammers often buy email lists from hackers on the dark web who have hacked into various websites on the internet. It is possible that you may have subscribed to one of these websites unknowingly.

If you are continuously receiving spam e-mails even after blocking them, it is evident that your account might be compromised or some third-party websites have your information. In this case, you will need to protect your account. Additional information about the issue,

https://answers.microsoft.com/thread/6da9281e-af11-4eeb-9d40-ddb6dedbc37b

However, these tips can help keep your Microsoft account safe, make it easier to recover if it's compromised, and strengthen it against attacks.

https://support.microsoft.com/help/628538c2-7006-33bb-5ef4-c917657362b9

• Change your Microsoft account Password.'
• Enable Two-factor authentication.

Also, it is recommended to check if you recognize any unusual activity in your account.

1. Sign in to the Security Basics page for your Microsoft account.

https://account.microsoft.com/security

2. Select Review activity to check for any unusual sign-in attempts on the Recent activity page.

If everything is normal, just protect your account.

Block SPAM Emails.

1. Filter junk email and spam in Outlook: (Related article for your reference)

https://support.microsoft.com/help/db786e79-54e2-40cc-904f-d89d57b7f41d

2. Block senders or mark email as junk in Outlook.com

https://support.microsoft.com/help/a3ece97b-82f8-4a5e-9ac3-e92fa6427ae4

3. Create an inbox rule -

https://support.microsoft.com/help/4b094371-a5d7-49bd-8b1b-4e4896a7cc5d

4. To speak with Microsoft Outlook Customer Support -

a. Go to https://aka.ms/OutlookComHelp b. Sign in with your account. c. Click Still need help. d. Choose a support option Chat with a support agent in your web browser.

e. You can add 10 SPAM emails (Screenshots as attachments) and click confirm.

I hope this information helps. If you have any questions, please let me know and I will be happy to assist you further.

Best regards,

Gunasekar N