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This is the email we received:
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Advertising | <br> | --- | --- | ||
|---|---|---|---|---|---|---|
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Violation of Policy - Ad or Ad Component Disapprovals | <br> | --- | --- | ||
| User name: xxxxx xxxxx | Sign In | <br> | --- | --- | ||
| Hello from Microsoft Advertising,<br><br>We have disapproved certain content withing your Manager Account xxxxx based on your content violations of the Microsoft Advertising Agreement and Policies within the last 24 hours. We will prevent the affected ad and ad components from serving until you redress the violation. The full details of each violation, including the affected countries, are contained within the Microsoft Advertising campaign UI and can be accessed here. The following actions have been taken based on manual/automated review.<br><br><br><br>Store Name: UK Recycled Plastic Products (this is not our name) <br>Total Products in Disapproved Status (including those within the last 24 hours): 61<br><br><br><br>If you feel that a violation was applied in error, you may either submit an appeal through Microsoft Advertising UI or contact Customer Support. Appeals will be reviewed up to six months from the date of violation rejection. You may also review the Microsoft Advertising Agreement available alternative dispute resolution processes. Appeals submitted more than six months from the date of the violation disapproval will not be reviewed. <br><br>Microsoft Advertising Trust and Safety | ||||||
| Please do not reply to this email, which was sent from an unmonitored mailbox. | ||||||
| Privacy Statement | ||||||
| Microsoft Corporation | ||||||
| One Microsoft Way | ||||||
| Redmond, WA 98052 | ||||||
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Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have been receiving those notifications (for multiple accounts) as well, even though I have the corresponding notification setting turned off. I started receiving those emails on August 29 2023. How can I turn off those notification?
I have been receiving this email as well. It's from sender:
adctr@microsoft.com
Of note, the first few times I received it, there was a typo in the first sentence. It said, "We have disapproved certaing content..." which is why I ignored it. That has since been corrected.
We have been having the same issue at the company I work for.
The Senders Email: adctr@microsoft.com
Subject line: Violation of Policy - Ad or Ad Components Disapprovals
Email Header:
Microsoft | Advertising
(!) Violation of Policy - Ad or Ad Component Disapprovals
Hello Lewis Walch,Good morning!Thank you for publishing in Microsoft Community. We are happy to help you.Based on the description you have shared; we understand that you want to know if Violation of Policy - Ad or Ad Component Disapprovals - Is a scam
Typically, this email is from Microsoft Advertising. It states that certain content within your Manager Account has been disapproved due to content violations of the Microsoft Advertising Agreement and Policies within the last 24 hours. The email provides a link to access the full details of each violation, including the affected countries. We need to double check.
However, to better understand the problem and provide a solution, we need more details from you, please provide us with the following information. Thank you. 1-Please do not click on any link, 2-Please can you share the sender email address it will help us to confirm and the original message header We look forward to your reply. This requested information will help us narrow down the scenario and find the right troubleshooting. We will continue to assist you based on the information you provide. I sincerely appreciate your patience and cooperation.SincerelyEben Ezer Tres | Microsoft Community Moderator