How can I download the Microsoft Outlook from Google Play when it says my tablet is no longer compatible?

Version 9 and above is required. That's probably why you can't reinstall it.

X first of all, thank you for your reply. I have done what you suggested but upon following through with your advice, when clicking on the Microsoft Outlook app it says that it is not available for this device. Therefore, there is nowhere for me to click on install. I do not know why this is such a problem! I need my Microsoft Outlook app back! I have been using it on the same device for at least 7 years. Upon accidentally deleting it I cannot get it back. I do not understand why an app that works on a device for that long would stop working after uninstalling and trying to reinstall it. Any help that you could give me would be very much appreciated! Thank you in advance for your kind assistance.

Try this:

Go to Play Store on the tablet. On the top right corner, tap your name (or google account currently signed into the store). Tap Manage apps & device.

On the next screen at the top, tap Manage. Next screen, right below Manage there's a drop down menu that shows Installed with a check mark to the left of it. Tap that. Then tap Not installed to show apps that were installed in the past but have been deleted.

Look for Outlook app. Select it and look at the top for a download icon (an icon with an arrow pointing down). Tap that to reinstall the app.

Can you try clearing Google Play Store cache? You'll find it in the Settings - Apps - Google Play Store - Storage & cache (this is based on my Pixel phone). Tap Clear cache/storage. Worst case scenario you'll be asked to sign back into Play Store. Retry downloading/installing Outlook for Android app.

I'm curious what Android version is yours? Microsoft Outlook need Android 9 or newer version.

Hi there Kimberly L,

Welcome to Microsoft Community

I'm Bobadoye and I'd be happy to help you out with your question.

Apologies for the inconvenience, please restart your Android Tablet, go to Google Play store and try to download outlook again, if that doesn't work, on your browser, go to https://www.microsoft.com/, scroll down and tap on the Download now button under "Outlook for iOS and Android"

If you are still experiencing the same issue after trying all these steps, please provide the version of Android of your Android Tablet.

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

Best Regards,

Bobadoye