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I keep getting reminders from deleted calendar events

Anonymous
2023-10-24T08:50:31+00:00

I keep getting reminders from deleted calendar events. These events are no longer present in Teams or Outlook but the notifications keep popping up, Using the the new version of Outlook desktop. Can anyone assist with stopping them?

Thanks in advance!

Peter

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-04-15T02:03:29+00:00

    I believe it may be sitting in your deleted items folder... but you can only view this in Folder view...
    apparently if its sitting in your deleted items you will still get pop ups...

    so down the side bar select the square with 4 small squares inside... then select folder view... then you can see the deleted items folder and the calendars should be listed under that deleted Items box. You can delete it from there and that should resolve the pop ups returning.

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  2. Anonymous
    2024-03-25T19:37:54+00:00

    To further note, I switched back to the old outlook and had the option to remove the event from the old calendar, that seems to work. Im not sure what will follow next week, or if the past events have been erased, but we will see. switch back to the old look and erase them from that calender.

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  3. Anonymous
    2024-03-08T17:24:40+00:00

    I have the same issues when I use outlook on the web almost exclusively. I don't have this issue on the mobile app but consistently have this issue on the website. I had two previously weekly calendar reminders for online emails that have been deleted, but I am consistently getting reminders for the "events" that no longer exist. When I click the reminder, I get a blank window that pops up that just have the header "about:blank"

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  4. Anonymous
    2024-03-28T02:10:45+00:00

    Dear Microsoft CS,

    I'm also experiencing this issue mainly since I started using the New Ver of Outlook.

    I have 3 such daily reminders that keep popping up even after I run outlook.exe /cleanreminders as instructed.

    Kindly advise how can this matter be solved?

    Thanks

    3 people found this answer helpful.
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  5. Anonymous
    2023-10-24T10:06:36+00:00

    Dear Peter,

    Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

    I'm sorry to hear that you're experiencing this issue. To better understand the issue and provide possible solution, we need more details from you, please kindly provide us the following information. Thanks in advance!

    • What the account type you are using? is it Exchange, IMAP or POP email account?
    • What Outlook version are you using? See What version of Outlook do I have? - Microsoft Support
    • May I please double confirm if the issue persists in Outlook on the web?
    • May I please double confirm if the issue persists when you revert your Outlook back to classic version?

    In the meantime, to stop receiving reminders for deleted calendar events, you may try to reset the reminders as the steps below:

    1. Close Outlook.
    2. Press the Windows key + R to open the Run dialog box.
    3. Type "outlook.exe /cleanreminders" and press Enter.
    4. Open Outlook and check if the issue has been resolved.

    I look forward to your response. Kindly note that the above requested information is required for further analysis and troubleshooting of your situation. Your patience and cooperation are much appreciated.

    Thank you for your precious time. Have a nice day.

    Sincerely,

    Libeamlak | Microsoft Community Moderator

    2 people found this answer helpful.
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