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How do I send an Outlook email to a text message?

Anonymous
2023-08-16T12:22:35+00:00

I cannot get an email to go to my verizon cell phone. I keep getting this error -

![](https://learn-attachment.microsoft.com/api/attachments/63c5049b-fd13-4c8e-87d2-805fc85421d3?platform=QnA

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Anonymous
2023-08-17T22:51:33+00:00

Thanks for the update.

I think I have figured it out. The issue is actually with my carrier. I use a Verizon MVNO called Red Pocket mobile and apparently they do not offer a email to text service. << My test where plain text worked but HTML didn't was using a phone one the VZW network directly.

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  1. Anonymous
    2023-08-17T20:50:33+00:00

    Hello Diane,

    What I was sending was plain text. And vzwpix is still valid. I think I have figured it out. The issue is actually with my carrier. I use a Verizon MVNO called Red Pocket mobile and apparently they do not offer a email to text service. That's OK. I was going to use it to direct email replies to my cell phone as a text. I don't need it that badly.

    First, my carrier told me they did not offer that service and second, I am able to send emails to friends cell phones as texts. So, I am pretty confident that is the problem.

    Thanks for trying to help me.

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  2. Anonymous
    2023-08-17T15:53:34+00:00

    Try switching to plain text - or use vtext.com. I tried it yesterday and the plain text message arrived but not the html - but it was really slow, an hour or more.

    https://learn-attachment.microsoft.com/api/attachments/fc3ced04-0621-4a99-972b-f5864428b1d4?platform=QnA

    I thought I read that vzwpix is no longer valid but a quickie google search only finds instructions on how to use it.

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  3. Anonymous
    2023-08-16T19:56:04+00:00

    Hello Diane,

    Thank you for trying to help. Yes, those were my settings. I tried it again and got the same error. Here are my settings, what I sent, and the error I received when it failed.

    My settings -

    Image

    My message sent from my Outlook account-

    The error I received-

    Does this make any sense to you?

    Let me add something that may help you. I am able to send texts to other people from my outlook account, but for some reason I cannot send an Outlook email to either my cell phone or google voice numbers.

    [ Forum Moderator removed personal information from screenshots. ]

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  4. Anonymous
    2023-08-16T14:35:02+00:00

    Hi, I'm Diane and will be happy to help you today.

    Are you using plain text format?

    The setting in the screenshot should work - https://learn-attachment.microsoft.com/api/attachments/e660ec07-1a94-486a-9c0c-3a7044b82bf4?platform=QnA

    If you have any questions, don't hesitate to ask.

    -- Diane

    Give back to the community. Help the next person with this problem by indicating whether this answer solved your problem. Click Yes or No at the bottom.

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