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how do I change the email address that CODES are sent to since I no longer have that email address

Anonymous
2023-12-02T19:16:57+00:00

how do I change the email address that CODES are sent to since I no longer have that email address

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Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-12-03T16:16:42+00:00

    Hi Mike, This is Bryll

    Thank you for writing us here in Microsoft Community.

    To change the email address security information for your Microsoft account, follow these steps:

    1. Go to the Microsoft account security page Microsoft account | Security
    2. Sign in with your Microsoft account credentials.
    3. Click Advanced security options then sign in again if asked
    4. Click the existing email address under Email a code option to remove
    5. Next, click Add a new way to sign in or verify then choose Email a code
    6. Enter the name of your active email address and click Next

    Once the new email address is verified, you can remove the old email address if you no longer want it to be associated with your account.

    For your reference, please take a look here: Microsoft account security info & verification codes - Microsoft Support

    It is a true honor to contribute on your concern. 

    Yours truly,

    Bryll

    Microsoft Moderator

    5 people found this answer helpful.
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  1. Anonymous
    2023-12-06T18:15:45+00:00

    Hello again Mike,

    We are happy to hear that the problem has been resolved. I am pleased to offer you guidance and support.

    To help other customers searching for help on related issues, please feel free to mark the response you found most helpful by clicking “Yes” on the bottom of that post. This will ensure the helpful responses are most visible when searching (and you can vote more than once if the solution was spread over multiple posts).

    Thanks again for choosing Microsoft.

    Best wishes,

    Bryll

    Microsoft Moderator

    1 person found this answer helpful.
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  2. Anonymous
    2023-12-06T10:56:11+00:00

    Sorry. I did try to reply but it came back to me. Yes, this did work for me and I really appreciate your response to my question. Again, sorry for not getting back to you as the first time I tried, it came back to me.

    Mike

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