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Unable to load these settings. Please try again later

Anonymous
2024-01-08T10:55:53+00:00

Hi there,

I am trying to sync my emails and I have this message: Unable to load these settings. Please try again later (see screenshot).

I noticed that others had the same issue but they didn't explain how to fix it.

Can someone please help?

thanks

Marcy

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-08T12:29:16+00:00

    Hello Marcy M, thanks for coming into forums. I'm Myk, an Independent Advisor and I'll be more than happy to help you.

    It seems that there's an on-going bug regarding the sync error, as some users who have connected accounts encounters the same issue as well. "You may check this similar thread in the TechCommunity: https://techcommunity.microsoft.com/t5/outlook/outlook-com-sync-email-unable-to-load-these-settings-please-try/m-p/4016705

    Diane Poremsky suggested reporting this to Outlook.com support for the developers to be notified and get it addressed as soon as possible.

    To do so, log into Outlook.com on the web using a PC or Mac. If you log in from a mobile device, you need to use the desktop site. Click the ? icon on the Help tab to open the Help menu. Type a question. Scroll to the end of the research results and click Yes for Still need help?. How to get support for Outlook.com https://support.office.com/article/f5482a98-616c-4d44-b7c5-8aaaadf5c11a "

    As of the moment, there is no ETA for the fix yet from the dedicated team.

    Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

    Kind Regards, Myk

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