Lost account access and the recovery form has not worked for me after filling it in multiple times. How can i recover my account at this point ?

That’s because they won’t actually respond.

Same issue.

2 weeks.

I’ve had 3 reps straight up lie to me about how they’re going to fix it in 72 hours.

Some just straight up hang up on me.

Microsoft support is about the biggest joke.

I have the same problem. I've filled in the recovery form multiple times in the last 2 weeks and get no response from Microsoft. They say they'll reply in 24h but I haven't gotten a single response. What can I do to get back into my account?

Hello Steven, My name is Sajjad and I will be assisting you.

I understand your concern. Just so there is no misunderstanding, this is a public user-to-user support forum. We're users just like you helping other users. We do not work for Microsoft and have no access to any user account so there is nothing we can do or check from within the forum.

I am aware of the challenges involved in trying to retrieve an account. According to what you've said, it appears that you've already completed the online Account Recovery form, which is the only method of recovery now accessible. Even Microsoft agents cannot help you to recover your account because of security and privacy reasons. So the account recovery form is an automated system which means there is no human who is verifying it. I would suggest keep trying and giving as much information as possible to recover your account.

I would suggest filling up a recovery form again. At most, you can submit the form twice daily until you are successful. Please review the tips provided in the link below when filling up this form. It will help in some way.

https://support.microsoft.com/en-US/account-bil...

Warm Regards,

Sajjad

I have exactly the same issue and really need to access my email!!