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Why I am getting email attachments as "Winmail.dat"?

Anonymous
2023-12-30T18:29:20+00:00

When I send PDFs or JPGS from my Samsung Android phone (new Samsung 23 AND earlier Samsung) to my home email (Microsoft Outlook, with Acrobat Pro & Photoshop installed), they are received as unreadable win.dat files. There are no setting in the phone email app to define type of email sent (ie, html, "not RTF," etc). This did not use to be an issue (earlier Samsung until recently), but now I have to manual download files by cable. Excessively not convenient.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-12-30T19:46:24+00:00

    Hi Neal,

    Thanks for contacting us and sorry for the inconveniences,

    Cited from the article https://www.thewindowsclub.com/stop-sending-or-receiving-winmail-dat-attachments-outlook To stop Outlook from sending winmail.dat attachments. You can try the following methods and see which one works for you.

    "1] Change the Compose messages setting in Outlook Open Microsoft Outlook. Go to “File > Options.” This will open the Outlook Options window. Select the Mail category from the left side. Click on the Compose messages in this format drop-down and select HTML or Plain Text. You will find this option under the Compose Messages section. Scroll down and locate the Message format section. Select Convert to HTML format or Convert to Plain Text format in the “When sending messages in Rich Text format to Internet recipients” drop-down. Click OK to save the settings.

    2] Type the email address of the recipient manually Many users have found this solution helpful. If you select the email address of your recipients from the Address Book, try this trick. Type the email address of the recipient manually instead of selecting it from the Address Book and see if it helps."

    ***Note: This is a non-Microsoft websites. The page appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.***

    Let me know if this helps or if you need further assistance.

    Regards, Sola

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