Account blocked for too many incorrect attempts - reset password goes in infinite cycle

Hello , My name is Jackson and thank you for your questions. I sincerely apologize for the issue you experienced with your account recovery I am a user too and understand how frustrating this is. If you keep getting the account blocked error when you try to sign in, your account has been locked due to suspicious activity or for violating of Microsoft’s Terms of Use agreement. To fix this please complete the account reset form, After you submit the form a Microsoft Online Safety support agent will review it and contact you by email within 3 business days; https://www.microsoft.com/concern/AccountReinstatement To help keep your Microsoft account safe, make it easier to recover if it's compromised, and strengthen it against attacks, Please follow the tips in the link below; https://support.microsoft.com/account-billing/628538c2-7006-33bb-5ef4-c917657362b9 To speak to someone from the Microsoft account teams please use the chat link below and then you can request a call back. type in the account issue in the search scroll down to see the chat with support option; https://support.microsoft.com/home/contact Warm regards. Jackson E.

Hi,

I have the same problem and the form did nothing but send me an automated response, saying that I need to reset my password. When I do, it still doesn't work. Getting the infinite loop.

Please help!

Thanks, Ellen

Hello ,

My name is Jackson and thank you for your questions.

I sincerely apologize for the issue you experienced with your account recovery I am a user too and understand how frustrating this is.

If you keep getting the account blocked error when you try to sign in, your account has been locked due to suspicious activity or for violating of Microsoft’s Terms of Use agreement. To fix this please complete the account reset form, After you submit the form a Microsoft Online Safety support agent will review it and contact you by email within 3 business days; https://www.microsoft.com/concern/AccountReinstatement

To help keep your Microsoft account safe, make it easier to recover if it's compromised, and strengthen it against attacks, Please follow the tips in the link below; https://support.microsoft.com/account-billing/628538c2-7006-33bb-5ef4-c917657362b9

To speak to someone from the Microsoft account teams please use the chat link below and then you can request a call back. type in the account issue in the search scroll down to see the chat with support option;

https://support.microsoft.com/home/contact

Warm regards.

Jackson E.

How to update my email?? Every time I try it says blocked!! Even the form to reactivate account tells me that I didn't answer a form question !! I am soooo exasperated !!

My main account has been blocked for too many incorrect attempts (precisely zero of these have been from me). I have gone through the reset password cycle several times and each time apparently successfully, but as soon as I try to login again I get the same blocked account message.

How can I get past this? All the "Support" options just lead back into using the reset process, which does not work!

There seems to be no other way to get past this - how can I get back into my account, and as a secondary issue, how can I prevent myself from being locked out again whenever someone tries to break into my account, as appears to have happened this time?

So please in block it

I believe you have the same virus as me I am not sure what I has the possibilities to do but it is un detected