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I'm trying to downsize an exchange mailbox that has emails going way back to 2001. My plan is to cache the entire mailbox to my PC locally. Then archive 2001 to 2022 by year.
I'm using the Outlook "Clean up old items..." function and set it to archive items older than 12/31/2001. Did the same all the way up through 2009. But when I look at the pst files, they are all 265 KB is size. If I open them in outlook, they are just empty.
I have made sure cached exchanged mode is set to download All from the past. Also confirmed all the emails are already cached locally and able to open the oldest email from 2001. Running Microsoft 365 Office Outlook installed on Windows 10 Pro.
For the life of me, I can't seem to get outlook to archive anything into a pst file. What am I doing wrong? Any help would be appreciated!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Have your tried to update the registry to ignore the last modified time?
Close Outlook
add below to the registry
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences]
"ArchiveIgnoreLastModifiedTime"=dword:00000001
Open Outlook and try again
Hope this helps
Before staring the archiving by year
Go to your Account settings and either - TURN OFF cached exchange mode or tell it to CACHE EVERYTHING. The default is 6mo, so the archive function, running against the cached mailbox, won't find anything to move over. You will need to restart Outlook, and may have to wait a while after restarting, before all mail is cached.
Once that change is made, you should have no problems archiving by 'mail before 1/1/yyyy' then 'mail before 1/1/yyyy+1', whatever years you are doing it by.
Why is nobody responding to this question anymore? There are many people having this issue and there is no support. How do you fix this? Please answer.
The auto archive suggestion is bogus because it does not allow for archiving a specific folder.
****: How many programmer days/years/months/decades/centuries does MS have invested in OL yet they still can't get this simple tool to work which Derek and many others want to use?
Why is nobody responding to this question anymore? There are many people having this issue and there is no support. How do you fix this? Please answer.
Yeah, I expected more from Microsoft.... I can understand why there isn't support for Windows, but for paying business customer, come on......
