Share via

Outlook inbox not displaying all emails received.

Anonymous
2023-05-05T01:10:29+00:00

Please help, Outlook inbox is not displaying all emails received.

Missing emails do not appear in focus, other, or junk inboxes.

Inbox is not full, all filters are reset.

Missing emails can only be seen when using the search bar.

This issue occurs on phone and laptop, even after reinstallation of Outlook.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

92 answers

Sort by: Most helpful
  1. Anonymous
    2023-12-14T18:06:58+00:00

    Hi,

    There are many reasons that this could happen, and I am disappointed that representatives of MS (in any capacity) can't answer questions like this with relative ease, but I found a solution for my particular issue and I will share it here in case it might help some of you.

    Quick Caveat: I did not have time to read all of the messages here, so I apologize if this is redundant.

    First a quick description of my issue.

    In a new POP account that I just setup (none of my other accounts ever had this problem) I could see that in the left column within my Folder Hierarchy my Inbox had 20 messages in it, however none of them appeared in my center message display panel. It looked like my Inbox was empty.

    Now mind you this was a new account that I just setup, so I hadn't made any changes to it.

    After as much research as I could handle I just started experimenting, and for my issue the fix was quite simple.

    In the blank message area, I Right Clicked, which pulled up a menu. I clicked on "Filter" which pulled up a dialog box. At the bottom of the dialog box I clicked on "Clear All" and with that my messages appeared, and all was good.

    I know that this might be the solution for your exact issue, but maybe this will help some of you.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-07-31T16:52:22+00:00

    I am seeing the same problem. Any answers from Microsoft?

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-07-07T14:13:59+00:00

    My inbox is not showing on the left column under Favorites. It used to be;

    Favorites

    Inbox

    Sent items

    Deleted items

    but now it is;

    Favorites

    Sent items

    Deleted items

    How do I get it back?

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-11-13T16:08:39+00:00

    Hi, did you find an answer? It has been a few months now.

    Also it is very frustrating that to chat online one has to sign up to some strange chat thing? Looks dodgy.

    And it is impossible to get through on the phone. You could say immediately that it is all online now rather than having so many phone routes that all end in that information.

    Please let me know re the above. Thanks.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-07-31T17:42:10+00:00

    Figured out the problem. Click on Folder on top menu then click on Add To Favorites while Inbox is highlighted.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments