Add and request read receipts and delivery notifications in Outlook Web

Hello FemiOduola,

After selecting the Three dots icon at the top of the message compose pane, there is nothing related to the subject.

There is no "Select Show message options" and for sur there is no "Select Request a read receipt or Request a delivery receipt, or both."

Hi, Norah_85. I am an independent advisor, trying to help other users in the Community with my experience in Microsoft products. Please note that I am a user like you and don't work directly for Microsoft.

To help show you how to add and request read receipts and delivery notifications via Outlook web, I pulled these steps from https://support.microsoft.com/office/e09af74d-3519-45fc-a680-37a538a92157

"To request a read receipt or a delivery receipt for your message:

Select the Three dots icon at the top of the message compose pane.

Select Show message options.

Select Request a read receipt or Request a delivery receipt, or both.

To choose how Outlook on the web responds to read receipt requests:

Select Settings Settings > View all Outlook settings.

Select Mail > Message handling.

Under Read receipts, choose how to respond to requests for read receipts."

I hope this helps, let me know if this contradicts what you need. I remain helpful in answering any more of your questions.

Best Regards,

Femi.

Hi again, Norah

I'm sorry I wasn't able to help, unfortunately, I do not have any more troubleshooting to offer, there are experts on the platform and I hope someone else will look at your issue.

Thanks, Femi