Cannot recover my account

I have tried this many times each day and now even though I only tied once today I entered previous passwords (even though I haven’t forgotten the one I had hotmail blocked it ) I entered all my details 4 recent sent emails and their headers it’s a lot of info and it said I’d tried too many times but I’d waited a further day and this was my first attempt I can’t keep waiting I need access to sort my

Christmas gifts as these are linked to my email it’s driving me

Max is there someone I can call instead ?

Hello Angela M,

Thank you for reaching out to the Microsoft Community. My name is Eunice and I am happy to assist you today.

I am sorry you are experiencing this problem. You can wait and try again in 24 hours. Your account might be temporarily blocked because Microsoft noticed some unusual sign-in activity.

"Follow the steps below to unblock your account:

1. You will need to reset your password using the link attached: https://go.microsoft.com/fwlink/?linkid=2016113
2. Enter the email address of the blocked account, then enter the characters you see on your screen and select Next.
3. Enter the code generated by your authenticator app or select Use a different verification option to get a text message.
4. After you enter the security code, you'll need to change your password to complete the unblocking process."

Reference: https://support.microsoft.com/office/f4ad2701-d166-4d8b-8a6a-9af2a1f8a4c4

If you still cannot unblock your account after entering the security code or changing your password, Kindly go to the link below to resolve signing into your Microsoft account: https://support.microsoft.com/office/475c9b5c-8c25-49f1-9c2d-c64b7072e735

If you still cannot unblock the account, you can try the Account restatement form and Microsoft will response to you within 24 to 72 hours, click the link attached: https://www.microsoft.com/concern/accountreinstatement

Let me know if you need more help.

Give back to the community, help the next person who has this problem by indicating if this answer solved your problem. Click Yes or No below.

Kind regards Eunice

Angela M, I understand how important recovering your account is to you. If you are not able to reset your password, you will have to keep trying the Account Recovery Form as there is no other way to recover your account.

Microsoft takes account security very seriously, that's why Account Recovery is an automated process without human influence, if you don't have the correct information, you may not be able to pass account verification using the Recovery Form because it may present you as not the account owner.

The Account Recovery Form requires adequate information to prove that you are the owner of the account. The Account Recovery Process can be a daunting process, but you will need to keep trying until you are verified by Microsoft.

Remember to use a familiar device from which you have frequently accessed your Microsoft account and also a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you, and if you are not verified, you will need to submit the Account Recovery form again. You can do this up to 2 times every 24 hours.

Microsoft support will not be able to grant access to your account, you will likely be sent back to the Account Recovery Page. https://support.microsoft.com/office/f5482a98-616c-4d44-b7c5-8aaaadf5c11a

The recovery form is available at https://account.live.com/acsr.

Reference: https://support.microsoft.com/office/b19c02d1-a782-dee6-93c3-dc8113b20c42

In this article https://support.microsoft.com/office/dc56c3e3-dff0-4ed5-8edb-60290eea6b53, you can try out recommendations if your Microsoft account recovery request was not granted or was unsuccessful.