Hello A&M S,
I’m Segunfunmi, an Independent Advisor and Microsoft user like you. Thanks for posting the query here in this forum.
You can change the display name that email recipients see in Microsoft Outlook. Here are the steps to do so:
Open Outlook and go to the File option in the menu bar.
Go to Account Settings > Account Settings.
Select the E-mail and click the Change icon.
In the General Settings of your account, you can go to the Your Name field and change the display name for the report.
If you’re using a Microsoft Exchange account, you won’t be able to change the display name. Only your Exchange administrator can make this change. If you still can’t see what Microsoft states you should see, please let me know, and I’ll try my best to help you further!
Kind regards, Segunfunmi.