SOLVED!
Apparently, for security reasons, it's not enough to allow outlook to sync using the phone settings.
I had to go to **Outlook > Settings > Press your Outlook account > Sync contacts/calendars >**and activate the syncing INSIDE outlook app, which is off by default for security reasons too.
Update 5/4/2024
As Microsoft updates the Outlook app for android, the location of the settings is shifting. Now, it's placed in a better more visible location, apparently they are listening to my feedback 😅
- Step One: Enable syncing inside android Outlook app For Calendar Outlook app > Home button at the top > Settings sprocket ⚙ > Calendar > Sync Calendars > activate the accounts that you like their calendars to be synced For Contacts Outlook app > Home button at the top > Settings sprocket ⚙ > Contacts > Sync Contacts > activate the accounts that you like their contacts to be synced
- Step Two: Check that the settings of your device allow syncing with your outlook accounts, I am using Samsung calendar and contacts but i think similar thing apply to google calendar. A. Through device system settings settings: Settings > Accounts and backup > Manage accounts > choose account > Sync account > check contacts and calendar or whatever you need is activated B. Through specified app settings Samsung Calendar > Hamburger button > Click on account to extend > make sure the circle is ticked Samsung Contacts > Hamburger button > Manage contacts > Sync contacts > activate the desired accounts
If you started the other way around, i.e. inside Samsung apps, you need to go to
Samsung Contacts > Hamburger button > Manage contacts > Sync contacts > Add account >outlook > Continue ...
this will transfer you to outlook app. however if the account is already added through outlook app and you still cannot find it in Samsung apps DO NOT TRY TO USE ADD ACCOUNT, it doesn't work and gives error messages, but rather make sure you do the aforementioned Step One.