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My microsoft account page is stuck on a reloading loop

Anonymous
2024-01-12T16:42:02+00:00

My microsoft account page keeps on reloading and i don't know how to contact support. I tried changing the browser and clearing cache and cookies but nothing worked. Has anyone encountered the same problem? and if so, how did you fix it?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2024-01-21T19:16:38+00:00

    I have absolutely the same problem . Have you already resolved it?

    I’ve tried to login from different devices, browsers , deleted all cookies and browser history . It keeps reloading…

    3 people found this answer helpful.
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  2. Anonymous
    2024-01-21T14:35:26+00:00

    I have the same problem. The newly purchased product has been assigned to the account, and now I can't install it because the page keeps reloading. i have tested on three computers and it is always the same. This is some kind of account problem, because the other Microsoft account behaves normally.

    2 people found this answer helpful.
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  3. Anonymous
    2024-01-27T22:36:28+00:00

    Just curious but is your account with a Microsoft with like outlook or gmail. I know someone running into the same issue with a Microsoft account registered with gmail address but one with a Microsoft address is fine...

    1 person found this answer helpful.
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  4. Anonymous
    2024-01-23T15:01:21+00:00

    You're not helping. The problem is with my account, so what's the next step? what can i do? and what could even cause this? I want to fix it.

    1 person found this answer helpful.
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  5. Anonymous
    2024-01-15T02:48:27+00:00

    Hello Postastos _,

    Thank you for posting in Microsoft Community forum.

    I'm sorry to hear that you're experiencing issues with your Microsoft account page. This could be caused by a number of factors, such as a browser issue or a problem with your internet connection. Here are a few steps you can try to resolve the issue:

    1. Clear your browser cache and cookies. This can often resolve issues with web pages not loading correctly.
    2. Try accessing your account page from a different browser or device to see if the issue persists.
    3. Check your internet connection to ensure that it is stable and strong enough to load the page.

    I hope the information above is helpful.

    If you have any question or concern, please feel free to let us know.

    Best Regards,
    Daisy Zhou

    1 person found this answer helpful.
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