How do I add my Earthlink.net account to the new Outlook on my new Windows laptop? "Add account" doesn't recognize it.

Yeah, I ran into the same stuff. The sad part is that Microsoft won't work on fixing the problem and are determined to go ahead with rollout of the new Outlook regardless. I did get a suggested work-around which I've now implemented: I'm using Thunderbird as my mail server instead of Mail or Outlook.

I have tried numerous times to install my earthlink email which is a netcom.com account to the new outlook. NMothing works.

I am having the same issue when trying to connect my Earthlink email address to Outlook. I get a Microsoft 365 pop up asking for my email and password. It's telling me one or both are wrong - they are not. The 24/7 support number at the top of the pop up is for Go Daddy and when I call it, the caller ID says I'm calling Cajun Yum Yum - and I am not kidding! 480-505-8877.

I thought the issue may be that I originally set up my account as business and MS and Go Daddy have some sort of email arrangement. SO, I ended my free "Business" trial and purchased a MS 365 personal/home use subscription today. That has no effect. I am still getting the same pop up with the Go Daddy support number and I'm still not able to link my Earthlink email, which I have had for 20 years, to the new Outlook.

Very disappointed.

Since we've been forced to the new and "improved" Outlook, has anyone gotten earthlink.net email to work?

Hi Pat

I'm AnnaThomas and I'd happily help you with your question. In this Forum, we are Microsoft consumers just like yourself no one here is a Microsoft employee.

You should be able to add it using POP settings. Please see the article below from Earthlink

https://help.earthlink.net/portal/en/kb/articles/how-to-add-earthlink-email-account-to-outlook-dot-com

Note: This is a non-Microsoft website. The page seems to provide accurate and reliable information. Beware of advertisements on the site that may advertise products frequently classified as PUPs (potentially unwanted products). Do thorough research on any product advertised on the site before downloading and installing it.

I hope this helps ;-), let me know if this is contrary to what you need, I would still be helpful to answer more of your questions.

Best Regards,

AnnaThomas

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