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Automatic Reply option is missing from my Outlook

Anonymous
2024-05-27T08:51:27+00:00

The automatic reply function is missing from my outlook. However, it is available on my colleague's outlook in the same organization.

May I know how to resolve this issue?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-05-27T09:11:50+00:00

    Hello lee shi1,

    Good day. Thank you for posting in the community!

    As per the description you have shared, we understand that you have a concern with automatic reply option.

    To better understand the issue and provide possible solution, we need more details from you, please kindly provide us the following information. Thank you.

    Typically, if you are using Exchange account, to set Automatic reply in Outlook for Windows, open your Outlook--> Select File -->In the Info section, if you have multiple email accounts, select your email account that you want to set up automatic replies --> Select Automatic Replies. You can refer to the screenshot below and refer to Send automatic replies (out of office) from Outlook - Microsoft Support

    However, if you don't see the Automatic Replies button, that means your email account doesn't support this feature. However, if you leave Outlook running while you're away, you can use rules to reply to your email messages automatically. you can refer to Use rules to create an out of office message - Microsoft Support

    We look forward to you update. Please feel free to let me know if there are any questions. We will keep assisting you based on the information you provide. We sincerely appreciate your patience and cooperation.

    Thank you for choosing the MS community.

    We look forward to hearing back and having a great day ahead!

    Sincerely

    Md Ashabul Haque | Microsoft Community Moderator

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  2. Anonymous
    2024-05-27T09:59:27+00:00

    Hello lee shi1,

    As you have mentioned, currently you are using IMAP/SMTP email account, the feature is only available for Exchange account. For your reference: https://support.microsoft.com/en-sg/help/290846/how-to-use-the-out-of-office-assistant-in-outlook

    Thanks for choosing the MS community. Have a great day ahead!!

    Sincerely

    Md Ashabul Haque | Microsoft Community Moderator

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  3. Anonymous
    2024-05-27T09:30:40+00:00

    Hi,

    I am currently using IMAP/SMTP email account and have also attached the screenshot of my outlook version.

    May I know why my email account doesn't support his feature? Is there a way to get the system admin for my account to fix this?

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