Share via

How do I retain formatting of copied info into new emails?

Anonymous
2024-05-05T14:45:55+00:00

I used to be able to copy and paste info into a new email and keep the original formatting, but I think since the latest update, all formatting has gone. How do I change this setting so that I can keep the original formatting? (I've tried copy and paste from a draft email or Word document, neither is keeping the original formatting)

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2024-05-07T06:16:50+00:00

    Greetings ClaireHBM,

    I hope you are doing well!

    Am glad to hear that you've managed to open up the classic version of Outlook and the formatting remains. Thanks for your kind-hearted sharing, the other users who encounter the same issue will benefit from this. This information will help to more community members. Thank you again to share your valuable experience.

    If you don't mind, could you kindly submit your vote on this reply. it will be pinned at the top of the thread. In this way, other users searching for the same information will easily get this information that they may try to switch back to classic outlook. Thank you so much.

    Your kind cooperation and precious time will be truly appreciated. Have a nice day!

    Best regards,

    Inema |Community Moderator

    1 person found this answer helpful.
    0 comments

5 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-05-06T09:38:14+00:00

    Inema, thank you - I've managed to open up the classic version of Outlook and the formatting remains. Thank you for your help.

    0 comments
  2. Anonymous
    2024-05-05T21:16:55+00:00

    Greetings ClaireHBM,

    My sincerest apologies for the inconvenience this might be causing you. May I know if you are you able to start the classic Outlook from the Windows Start menu? You can search for Outlook or you can go to the All Apps list where both the classic and the new Outlook should be shown.

    Looking forward to your response.

    Best regards,

    Inema

    0 comments
  3. Anonymous
    2024-05-05T19:19:17+00:00

    Thanks, but that just gives me a bigger headache - I think it's the new version of Outlook, but there is no toggle button to switch between new and old. I have no clue what POP, IMAP or Exchange is... and the screenshot for private message doesn't look like anything I can see on screen... so I'm no further forward

    0 comments
  4. Anonymous
    2024-05-05T17:41:29+00:00

    Dear ClaireHBM,

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist.

    As per your mentioned description about "How do I retain formatting of copied info into new emails?" To understand the situation and be able to offer you relevant suggestions, we would need a little more information from you. Kindly help us in providing the following information.

    • May I please know when this issue started to occur?
    • May I please confirm that you get same situation in All Classic Outlook, New Outlook and Outlook on Web (https://outlook.office.com)? If you are using New Outlook kindly try to switch back to classic Outlook to check if you face same situation. toggling out of the new Outlook for Windows preview
    • May I please know the account type are you using? Is it POP, IMAP or Exchange account?
    • Would you mind to kindly provide the screenshot of the outlook version are you using? What version of Outlook do I have? - Microsoft Support
    • Would you mind providing video or screenshot which shows your situation via private message for the privacy of your data?  I would like to make some more consultations on this issue from my end as well. For data security reasons, please provide some above requested information in private message. Here is the steps for private message: Click on Account manager-->my profile-->View private message. (See below screenshot)

    We look forward to your response. Kindly note that the above requested information is required for further analysis and troubleshooting of your situation. Your patience and cooperation are much appreciated. Have a nice day!

    Best regards,

    Inema |Community Moderator

    0 comments