Dear WDM1,
Good day! Thank you for reaching out.
I understand that you have a query on running rules for existing email in your inbox. May I please know if you already have rules configured in your outlook?
If you are using the New Outlook for Mac, click on the "Tools" menu at the top of the screen >Select "Rules" from the drop-down menu.
->In the "Rules" window, select the rule you want to run and click on the "Run" button on the left.
Please see screenshot below.
If you can't see these options, please let me know whether you are running the new or legacy outlook.
->Also, what is the type of account you are using? Is it Exchange, IMAP or POP?
Looking forward to your response.
Best Regards,
Ashraf.
This information is bogus and misleading. It’s all the more shocking that it is coming from a Microsoft agent who should know better. The new Outlook for Mac doesn’t support rules and the only options are to switch to Legacy version and set up the rules all over again which in my case means hundreds of them that I have painstakingly created over the years. Thank you Microsoft and Apple for your monopolistic practices that make our lives so easy and for our government “who are here to help”!