Hi T. H, thank you for reaching out to us.
I'm Gunasekar and I'd be happy to help you with your question.
Microsoft has implemented several measures to prevent spam emails from reaching your inbox, including AI-based filters. However, some spam emails may still slip through the cracks.
A spammer can use any address they want in the From field. They have just spoofed your e-mail address to threaten you. However, if we no longer provide any information or click any link in the e-mail address, we will be still safe. They only collect information when we click links attached to the e-mail. It is a kind of algorithm where it just displays your address.
This is a new kind of phishing attempt as a result of major data breaches over the years by various online services. See:
https://www.businessinsider.com/new-email-scam-uses-old-password-fake-****-threats-webcam-video-bitcoin-2018-7?r=US&IR=T
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Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'
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Other possible reason is that your account might have been hacked. In this instance, it is recommended to check your account recent activity page and protect your account.
a. Go to https://account.live.com/Activity and sign in with your Microsoft account.
b. Select recent activity.
c. If you see account activity that you're sure wasn't yours, let us know and we'll help you protect your account. If it's in the Unusual Activity section, you can expand the activity and select It wasn't me. If it's in the Recent Activity section, you can expand the activity and select Protect your account.
If there has been no recent activity on your Microsoft account, the messages are most likely spam and you can feel safe. You can move these emails to the spam folder. Additionally, similar concerns have recently been reported to Microsoft in greater numbers.
Help Microsoft stop scammers, whether they claim to be from Microsoft or from another tech company, by reporting tech support scams:
www.microsoft.com/reportascam
However, it is recommended to keep your Microsoft account safe and secure by following the suggestions below.
- Create a strong password.
- Enable two-factor authentication.
- Delete unused devices from your account.
https://support.microsoft.com/help/628538c2-7006-33bb-5ef4-c917657362b9
I hope this information helps you. If you have any questions, please let me know and I will be happy to help you.
Best regards,
Gunasekar N