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Outlook email bullet point default formatting changes without having requested it.

Anonymous
2024-05-22T12:35:11+00:00

Hello all,

I hope you can forgive the frustrated tone below, as I've been constantly annoyed by this issue for years now. Such is my frustration at the time I have spent this morning trying to resolve it, have now felt compelled to ask this question in the community.

Why is it that, at random, the default settings for paragraph spacing and fonts change on my outlook when composing a new email?

I usually have the bullet point settings set to single line spacing, with email templates set to size 11 font. Appreciate this might be a little unusual but I like to be in direct control over the spacing rather than have it automated. I never deviate from these settings. However, as of this morning, despite the rest of the email conforming to the formatting described above, and no matter how many times I try to correct using the paragraph settings and various combinations of ticking the box for 'don't add space for paragraphs of the same style' and 'set as default' etc, whenever I add a new bullet point, the font defaults to size 12 and double line spacing. I have not changed anything in this email template, and have never changed the default settings. Whilst I can retrospectively correct it to the desired format, whenever I add a new bullet point, font 12 and double line spacing is the result.

For context, this issue has happened on and off for years. My question is not just about actually how to correct the issue (I don't doubt that I am probably missing something, but I can't seem to find my specific issue on this forum), it's also about why the default has changed in the first place. How can I make sure that the formatting defaults NEVER change unless I make the change? Or, what could I be doing that is leading to me unknowingly changing the default formatting? - This issue seems to crop up randomly every few months or so, but I can't pinpoint it to a specific action that I have taken. I am just 'using the product as intended', I'm not changing any of the settings and my MacBook Pro is fully up to date and working flawlessly in all other aspects.

Hoping you can help!

All the best,

Luke

Outlook | MacOS | New Outlook for Mac | For home

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  1. Anonymous
    2024-05-27T14:12:51+00:00

    Hey Luke,

    I'm on Windows, noticing the same thing. While I haven't got around to tracking the issue very carefully (when / how this happens), it's often enough to be annoying.

    In a brand new blank email it seems to work just fine, but in an email with some text copy and pasted (and even though I've formatted the entire contents, despite none of it being size 12), I insert a bulleted list and instead of using the default font settings of Aptos Body Size 11, it changes to Aptos 12.

    Incredibly frustrating, hopefully Microsoft finds the issue and fixes it. I would be surprised if this is intended behavior and I also have no clue how to change this (despite many people suggesting just going into the Options for Stationary / Fonts...which is already set to Aptos Body 11).

    Cheers,

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  2. Anonymous
    2024-05-22T14:17:10+00:00

    Hi Luke_1111

    Good day!

    Thank you for visiting Microsoft Community, we are glad to assist you here.

    Based on your description, I understand your issue with Outlook email bullet point default formatting changed without having requested it.

    As far as I am concerned, there are 2 ways to create an email template in Outlook for Mac.

    If both ways failed to you, in order to better help you and no longer waste your more time, I recommend you ask for in-app help from our dedicated team, where technical engineers specialize in these related issues, and experts will focus on inquiries to further assist you, for details, please kindly refer to: Contact support within Outlook for Mac.

    Thank you for your understanding and co-operation. I wish you all the best!

    Sincerely,

    Connery You

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