view categorized emails in outlook

What a complete joke. It's 2024. I've seen this request for searching categorized emails since 2017. Horrible customer service when such a critical, yet simple operation has yet to be implemented in an industry leader's software.

I would use "Search Folders" option.

Below your mailbox in Home, you should see "Search Folders". Right click and "New Search Folder" comes up. Click on it.

Scroll down to the "Organizing Mail" section and select Categorized mail and select the category you would like to pull up.

You can either search for categorized mail in specific folder or in the entire Inbox.

Hi, I had the same issue, and it may have been the changeover to the new Outlook that 'reset' everything. The fix was simple for me.

Go to View

Go to the Arrangements Tab

Click Add Columns

If you can't see Categories in the Available Colums field, make sure to select 'All Mail Fields' from the Drop Down above

Highlight Categories, click Add and then use the Move Up / Down buttons to insert the column where you want it.

Click OK.

As it now has a column header, it can be sorted by that.

Hope this was what you were after.

J

Hi Susan Bailey2 ,

Good day.

Thank you for posting to the Microsoft Community. We are glad to assist.

In the new Outlook for Windows, viewing emails by categories is a feature that’s still in development. However, I can guide you on how to work with categories in the current version.

Filter by Categories:

• On the Outlook menu, click Preferences.
• Under Personal Settings, select Categories.
• Under Show in Navigation Pane, choose the categories you want to display.
• By default, when you create a new category, it will be shown in the navigation pane.

Use Categories in Outlook:

• Categories allow you to tag, label, and group messages in Outlook on the web and the new Outlook.
• You can choose from default categories or create your own.
• Assign one or more categories to your messages.
• Note that other people won’t see the categories you assign.

I hope this helps let me know if this is contrary to what you need, I would still be helpful to answer more of your questions .

Best Regards

Community Moderator