how do I create an offline folder?

Hi, I have the same question for the new outlook.

Shannah, you say click 'Home' on the Outlook ribbon and then click 'New Items'. I don't see a new items option. I have new mail, event, group, etc. but can't find anything about new items. I tried to personalize the ribbon but again, don't see a 'new items' options. Where should I be look for this?

Thanks,

Greg

Hi Jennie ,

Thank you for contacting us today! As a Microsoft Ambassador, I can help you find self-help solutions for many common issues related to your account, billings or subscriptions. If your problem requires deeper access into your account, please come back to me and I can give you a link to request a callback from a support advocate at your convenience.

What you want to do is create folders in a PST file and then move the items to those folders. You can create a new PST file for this purpose if you don't already have one.

To do this

From the <Home> ribbon in Outlook, click on <New items=""> --> <More items=""> --> <Outlook data="" file="">

• give the PST file a name if you don't like the default name given by Outlook
• select the folder you want to save the PST file (if you don't want to use the default folder)

I hope this was helpful and again feel free to contact me with any other questions. I would be very thankful if you could leave a review :)! Thanks, Shannah </Outlook></More></New></Home>