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outlook calendar not syncing on Mac

Anonymous
2024-03-19T08:34:37+00:00

Hi,

My outlook calendar seems not to be syncing correctly on my Mac. I do not have any troubles on my iPhone but only on my Mac. When I received an invite from someone for a meeting or call, it does not appear in outlook on my Mac (it does appear on my iPhone). If I myself add a meeting in my calendar on my iPhone, it will appear as well on my Mac. So it seems that the issue only comes up when someone sends me an invite.

Thanks for the help

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2024-03-20T06:38:50+00:00

    Shoch, thank you for your reply.

    It appears that the issue lies with the Outlook Mobile app, as it is not syncing with the calendar on Outlook web. This may be due to a problem with the Outlook mobile app on your iPhone.

    1. Go to your iPhone or iPad's Settings > Accounts & Passwords > select the account you're trying to sync.
    2. Make sure "Calendars" and "Contacts" are enabled and then check your sync again. If it works, you're done!

    (If it is already enabled, disable the toggle and toggle them again)

    If that didn't work, remove your account on the Mail app and add it again.

    Select Outlook > Click Delete account.

    https://learn-attachment.microsoft.com/api/attachments/381f2f92-8f45-498e-9206-bfea6192cb7c?platform=QnA

    Note: Since the Outlook calendar contents are not synced properly, your changes might not reflect sometime after readding the account on the Outlook mobile. so, proceed with caution and save your data.

    I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

    Best regards,

    Gunasekar N

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  2. Anonymous
    2024-03-19T09:46:42+00:00

    Thanks. this is the outlook version I have on my Mac. When checking online via the link you send me, the external meeting invites do appear (but again not the ones I have put myself in on my iPhone).

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  3. Anonymous
    2024-03-19T09:25:07+00:00

    Hello Shoch! I'm Gunasekar and I'd be happy to help you with your question.

    I understand that you are having trouble syncing Outlook calendar on your MAC.

    1. Could you please provide us with a detailed screenshot of the version of your Outlook application on Mac?
    2. Have you verified if the calendar is synchronized on Outlook Web Online?

    https://outlook.office.com/

    We suggest that you create a new profile on Outlook for Mac and check if it helps. Please keep your old profile to prevent data loss. You can refer to this information article on how to manage profiles or identities in Outlook for Mac.

    https://support.microsoft.com/help/fed2a955-74df-4a24-bef6-78a426958c4c

    Please ensure that both your Mac OS and Outlook application are up to date with the latest versions available.

    In addition, try updating the Outlook application on other devices and observe the outcome. To eliminate any potential network-related issues, try opening the Outlook application on different network environments. If any proxy or VPN is enabled on any devices, please disable it before opening Outlook and check the result.

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

    Best regards,

    Gunasekar N

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