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Syncing Outlook Across Multiple Devices

Anonymous
2024-05-13T20:01:46+00:00

How can I sync my outlook emails across multiple devices? I can read outlook emails on my family's 2 laptops, ipad and 2 iphones, but actions taken on one device (such as blocking sender, deleting or reading) does not appear on the other devices. How to I make my devices more linked to better manage my email?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-05-13T20:56:41+00:00

    Hi, I'm Diane and I'm happy to help you today.

    What type of email account do you have configured in Outlook? POP, IMAP, Outlook.com, or Microsoft Exchange?

    If you use IMAP or Microsoft Exchange (including outlook.com) changes should sync. If you use POp accounts, it is download-only. Changes will not sync.

    Let me know how it goes, I'm here to help you further if needed.

    -- Diane

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  2. Anonymous
    2024-05-17T04:53:31+00:00

    The new Outlook that replaces Windows Mail does not cache mail, so it should fix it. It's basically Outlook on the web in an app framework. No real unintended consequences - but the app doesn't have as many features as classic outlook.

    If by upgrading you mean buying a newer version of Outlook - that is unlikely to make a difference.

    Try this on the desktop. Type or paste the following into File Explorer's address bar then press Enter to open File explorer to the folder where the SRS file is stored and delete it. %appdata%\Microsoft\Outlook

    This will reset all of your send/receive settings back to the default.

    Go to Send/Receive settings (Ctrl+Alt+S) and change the check every 30 min to 5 min. Do not go lower than 5 min, but higher is ok. See if that makes a different in the desktop version.

    That said, its possible there is a server issue - I noticed deletions not syncing today. Read state seemed to.

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  3. Anonymous
    2024-05-14T21:30:24+00:00

    I find that when I delete, block or read an email on one device, this action does not show up on the other devices. It makes managing my email a challenge. How can I make these devices more fully synced?

    Does it matter which device? I've noticed the Outlook app for iOS doesn't always sync right away and the classic Outlook can be stuck on syncing, so it doesn't update. If I delete in new outlook, it is reflected instantly on the phone. But new Outlook doesn't have a local cache, so it updates the server instantly.

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  4. Anonymous
    2024-05-13T23:47:19+00:00

    Hi, I'm Diane and I'm happy to help you today. What type of email account do you have configured in Outlook? POP, IMAP, Outlook.com, or Microsoft Exchange? If you use IMAP or Microsoft Exchange (including outlook.com) changes should sync. If you use POp accounts, it is download-only. Changes will not sync. Let me know how it goes, I'm here to help you further if needed. -- Diane

    Thank you. I just found your response in my junk folder. I use outlook.com and IMAP. My email is ******@comcast.net. I have two family laptops, two family iphones and an ipad that link to this email. I find that when I delete, block or read an email on one device, this action does not show up on the other devices. It makes managing my email a challenge. How can I make these devices more fully synced?

    Jean

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  5. Anonymous
    2024-05-15T15:40:05+00:00

    It does not seem to matter which device I use, it does not sync. So I think you are saying that if I upgrade to the new Outlook that my syncing problem might go away? I was hesitate to do that because I am worried about unintended consequences of making that change. Is there any cost associated with upgrading to the new Outlook?

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