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when i submitted request i received
Hi ,
Thanks for your patience, we are currently experiencing technical difficulties and our engineers are working to resolve the issue at the earliest.
Thanks again,
Outlook.com Deliverability Support
Your service request number is 7025436336 if you need it.
what can i do
thanky you ;
Configuring preferences and options in Outlook.com
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Hello,
Facing same issue and no response from MS Team, hurting our business. I think people must go away from MS free email solutions like outlook.com and hotmail.com
I had the same issue with olcsupport.office.com, would reload showing all my entries and no status messages or errors. I found removing special char from the "Issue Title", setting a single ip to include /32 and shortening the "Copy and paste any error messages" fixed it for me. Not sure which part exactly as i did all three things at once.
Same is happening to us. Microsoft have blocked our IP for sending emails to hotmail.com for many days now. It is hurting our business. It is truly shocking they allow this to continue. I have now logged multiple support tickets and get the same reply "Thanks for your patience, we are currently experiencing technical difficulties and our engineers are working to resolve the issue at the earliest." !!
If this continues we will have not choice by recommend our customers to find an alternative email company that actually cares about their service and don't damage small business in this way.
I am having the same issue. My first report was September 28 and I got this same response. Still waiting. I sent two times a reminder to give me update. Total silence.
Yesterday I created a ticket again and same response.
Hi Ilyasusa,
Thanks for contacting us. I’m sorry to hear that you are having trouble with the olcsupport.office service. It seems that they are experiencing some technical difficulties and are working to resolve them as soon as possible. You have received a service request number, which means that your request has been registered and is being processed by their support team.
The best thing you can do right now is to wait patiently for their response. They will contact you via email or phone when they have an update or a solution for your issue. You can also check the status of your request by visiting https://go.microsoft.com/fwlink/?LinkID=614866 and entering your service request number in the search box.
Hope this helps.
Regards, Sola