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Selecting text no longer working properly in Outlook Web App on MacOS

Anonymous
2024-04-03T01:13:07+00:00

I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.

This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2024-05-10T00:26:42+00:00

    I just want to add to the chorus of people here that emails have got significantly more annoying to edit on Mac.

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  2. Anonymous
    2024-06-03T20:50:22+00:00

    Not so for me, sadly. The simplest way to break things is to just focus the cursor in the message body field, push option, and then push command. Focus is now completely in the wrong place.

    This means you can either navigate text with arrow keys and option, or arrow keys and command, but never one before the other. Very bad UX.

    Yep, I concur. I regularly use a combination of Option-arrows and Command-arrows, with and without the shift key held down to select one or more characters/words/lines. These standard editing key combinations have been horrendously broken for longer than a patch/rollback cycle normally takes.

    Right now, this isn't even just carelessness. It's being downright disrespectful to a significant proportion of Microsoft's customers.

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  3. Anonymous
    2024-05-27T18:04:26+00:00

    OK, a summary of where we're at, and a kind of fix for now:

    MS mostly fixed the Opt-shift-arrow bug (apart from when you're in a list). This means the original tampermonkey scripts posted here are now mostly redundant.

    However, a side-effect of their fix was that if you use Opt-shift at all, then the next time you press the Command key you lose editor focus and have to re-click (or hit tab a few times) to regain focus and carry on typing. Infuriating. I've reported a bug, but heard nothing.

    HOWEVER: I just had the idea of adjusting the Tampermonkey script, because I realised that although we do want eg Command-B to be picked up by the editor, in fact it'll pick that up on pressing B rather than pressing Command… so we can just stop Command being pressed bubbling up, without breaking any functionality associated with it (AFAICT).

    So try this - let me know if it works for you!

    // ==UserScript==  // @name           Disable Command-down key in Outlook // @description    Stop Outlook losing focus on Command press. // @version        2024-05-27 // @run-at         document-start // @match          https://outlook.office.com/*  // @grant          none // ==/UserScript== (window.opera ? document.body : document).addEventListener('keydown', function(e) {

        if (e.metaKey && typeof(document.activeElement.role) !== 'undefined' && document.activeElement.role == 'textbox') {
    
            e.cancelBubble = true;
    
            e.stopImmediatePropagation();
    
        }
    
        return false;
    
    }, !window.opera);
    

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  4. Anonymous
    2024-05-02T07:27:16+00:00

    I'm actually experiecing this, randomly, not always:

    CMD + right or left arrow => cursor disappear!

    Anyone got the same?

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  5. Anonymous
    2024-04-30T04:43:48+00:00

    They fixed this, but they broke Outlook keybindings for macOS users in special new ways. For example, I find that if I follow this sequence, I get booted to different outlook tabs:

    1. Use option+shift+arrows to select some words
    2. Use command+arrows to try to move to the start or end of a line

    That's enough to boot me from the editor.

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