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Outlook Mac App not showing recurring events

Anonymous
2024-02-29T23:45:19+00:00

Outlook Mac App not showing recurring events in calendar.

Currently running Ventura 13.6.4

These recurring events show in the IOS version of the calendar and in web version of Outlook, just not on the App.

Has only started recently but cannot pinpoint precisely.

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-03-01T23:10:43+00:00

    OK, thanks. Tried all those and appear to be partially successful!

    I have two recurring events - one on the 25th of each month, the other every second Wednesday. This is what now appears...

    Monthly (25th each month)
    25/12/2023 OK
    25/1/2024 OK
    25/2/2024 Missing
    25/3/2024 Missing
    25/4/2024 OK
    25/5/2024 OK
    Fortnightly (every second Wednesday)
    6/12/2023 OK
    20/12/2023 OK
    3/1/2024 OK
    17/1/2024 OK
    31/1/2024 Missing
    14/2/2024 Missing
    28/2/2024 Missing
    13/3/2024 Missing
    27/3/2024 OK
    10/4/2024 OK
    24/4/2024 OK
    8/5/2024 OK
    22/5/2024 OK

    So, all recurring items are back except for a gap from late January to late March!

    BUT now missing completely from iOS version (iPhone) but still showing (completely) on web version of Outlook.

    Any thoughts?

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  2. Anonymous
    2024-03-01T07:12:27+00:00

    Hi, CIHamilton

    Good day.

    Thank you for posting to the Microsoft Community. We are glad to assist you.

    According to your description, I understand that you are experiencing an issue with recurring events not showing up in the Outlook Mac app. I apologize for any inconvenience this may have caused.

    To troubleshoot this issue, would you please try following steps:

    1. Check if the recurring events are visible in the "All Events" view. Sometimes, recurring events may not show up in the "Upcoming Events" view.
    2. Check if the recurring events are synced to your Outlook Mac app. To do this, go to the "Sync Status" option in the Outlook Mac app and make sure that the calendar is synced.
    3. Try resetting the Outlook Mac app. To do this, quit the app and then hold down the "Option" key while reopening the app. This will open the "Microsoft Database Utility" window. Select the "Main Identity" option and then click on the "Rebuild" button.
    4. If the issue persists, try updating your Outlook Mac app to the latest version.

    I hope these steps help resolve the issue. If you have any further questions or concerns, please be kindly to contact Outlook for Mac expert team who dedicating into Outlook for Mac with rich experience and more resources.

    Ref- Contact support within Outlook for Mac.

    Thanks for your precious time and your understanding would be highly appreciated.

    Hope you all the best!

    Microsoft Community Moderator.

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  3. Anonymous
    2024-03-01T06:12:52+00:00

    Hello CIHamilton,

    Good day.

    Thank for posting in the community.

    We've received your query and you can expect to receive response from one of our community moderator accordingly.

    At this point, we appreciate your patience and cooperation. Thank you.

    Sincerely,

    Community moderator

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