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How to enable DKIM on MS 365

Anonymous
2024-03-12T02:14:13+00:00

AOL, Yahoo, and Verizon (using the same email server) are now requiring SPF, DKIM, and DMARC be enabled for emails sent to those addresses. I saw a report that Google will soon require this too. My problem is that to enable DKIM, I have to create 2 CNAME records. I have created these records on 4 accounts on 4 different providers. I have another account that actually works, but DKIM was enabled even without the CNAMES. I also passed the DMARC check on that account, so I know that I have managed to put in the correct entries in the CNAME records. But, I still get the error message about needing the CNAME records before enabling DKIM.

Another curiosity is that on none of my accounts can I detect CNAME records, even CNAMEs that were already there? What do I have to do to enable DKIM on these accounts (a total of 6 accounts on 4 different hosts)?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-03-12T14:21:11+00:00

    Hello D2DCS,

    Thank you for posting in the Microsoft Community! We're happy to help.

    I understand that you have an issue configuring DKIM and DMARC.

    Unfortunately, this is out of the scope of the Outlook Community since we don't have the required tool in the Community to check your account settings. Therefore you can

    Thank you for your time and understanding. For other questions, feel free to add your post to the Microsoft Community.

    Please do not hesitate to contact me with any questions or concerns. I look forward to hearing from you. Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

    Best regards,

    Community Moderator

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  2. Anonymous
    2024-03-12T02:41:57+00:00

    Dear D2DCS,

    Good day.

    Thank for posting in the community.

    We've received your query and you can expect to receive response from one of our community moderator accordingly.

    At this point, we appreciate your patience and cooperation. Thank you.

    Sincerely,

    Community moderator

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