Microsoft Edge: Cannot show/copy or change saved password in remote session (Citrix VDA/RDS/etc)

Question

Microsoft Edge: Cannot show/copy or change saved password in remote session (Citrix VDA/RDS/etc)

NicolaCocquio 6

We are using Microsoft Edge on our Virtual Desktops (Windows Server 2016/Shared host/Citrix stack) with local profiles (no AAD sync).
Users who want to show/copy or edit passwords saved in the password manager are prompted for their (AD) credentials and get a "Logon failure: the user has not been granted the requested logon type for this computer".

In the audit eventlog id 4625, we can see msedge.exe is requesting logon type 2, which is "Interactive".
As they are using are shared OS, they only have "RemoteInteractive" as a logon type and fail the request.

Is there a setting in Microsoft Edge to loosen this requirement?

Anonymous

2022-07-15T08:21:30.103+00:00

Hi @NicolaCocquio

When operating with Edge password manager, you are required to authenticate yourself in a prompt window as is described in this doc. It seems impossible to change this behavior in Edge because that's the way it is by design.

But if you are referring to logon failure after you correctly authenticating yourself in the prompt window or any other situation, please provide more information such as a screenshot or screen record.

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Anonymous

2022-07-15T08:21:30.103+00:00

Hi @NicolaCocquio

When operating with Edge password manager, you are required to authenticate yourself in a prompt window as is described in this doc. It seems impossible to change this behavior in Edge because that's the way it is by design.

But if you are referring to logon failure after you correctly authenticating yourself in the prompt window or any other situation, please provide more information such as a screenshot or screen record.

Answer 1

Hello

Thank you for your question and reaching out. I can understand you are having issues related to Microsoft Edge can not show or save password.

I can see you are using Password Manager , I would suggest you to check Logs from Password Manager application as well, seems some how AD authentication not working from Edge.

Please also adjust Trusted Intranet sites from Edge.

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Microsoft Edge: Cannot show/copy or change saved password in remote session (Citrix VDA/RDS/etc)

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