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My Outlook experience changed to Office 365. How do I switch my experience back to just Outlook?

Anonymous
2024-04-02T20:37:37+00:00

For some reason my Outlook experience changed to what I imagine is the Office 365 experience? How do I revert back to just Outlook? Attached are screenshots of the updated experience. For some reason there is "<0w>" in the Search bar and when I go to type a new email, the "Send" "To" and "Cc" buttons are enlarged, and the entire layout is different than what it used to be. Also, my add-in's like Grammarly do not work anymore. Any help is appreciated.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-04-09T08:07:41+00:00

    I am having this exact same issue! Came in after the weekend to my work computer and the layout has changed exactly like the above and I can't change it back. Even the search bar is the same showing <0w>.

    I have no pending updates and I'd really like to change it back, this new interface is not great.

    For some reason it won't let me upload a screenshot of my about outlook page but it says the below

    Product Activated

    Microsoft Outlook 2016

    Update Options Button - Microsoft 365 and Office Updates

    About Outlook Button - About Outlook

    2 people found this answer helpful.
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  2. Anonymous
    2024-04-04T07:33:42+00:00

    Hello Matthew Dunn2,

    Thank you for response!

    Since your issue is related to Office Home & Business 2016, and we have another dedicated support team to support you, we will move this topic to the correct category. After that, a dedicated agent will respond and give further assistance on the matter.

    We appreciate your patience and understanding during this transition process.

    Sincerely

    Community Moderator

    Md Shamim Ahmed | Microsoft Community Moderator

    * Beware of Scammers posting fake Support Numbers here.

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  3. Stefan Blom 338.6K Reputation points MVP Volunteer Moderator
    2024-04-03T11:47:03+00:00

    Your screen shot indicates that you have Office Home & Business 2016 which is different from the subscription (365) versions.

    Image

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  4. Anonymous
    2024-04-03T09:57:44+00:00

    Thanks for getting back to me. Here's a screenshot of my product.

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  5. Anonymous
    2024-04-03T02:17:49+00:00

    Hello Matthew Dunn2,

    Thank you for posting in the community.

    I'm sorry to hear that you're experiencing difficulty with the sudden changes to the Outlook interface.

    Could you please provide me with some information about the version of Outlook you are currently using? This will assist me in identifying the issue and providing you with the appropriate assistance.

    1. Are you using a Microsoft 365 account (associated with your workplace) or a personal account (such as outlook.com or hotmail.com) for your work email? 
    2. Please Open the Outlook Application > Go to File > Office Account > and share similar screen shot.

    Image3. Please Open the Outlook Application > Go to File > Office Account > Click on About Outlook and share similar screen shot.

    Image

    1. Open the Outlook Application > Go to File > Office Account > Click Update Options. Please Check if there is any pending update or not.

    Your responses to these queries will greatly assist us in diagnosing and addressing the problem effectively.

    Thank you for your cooperation.

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