New Outlook is a disaster for me - I am off to Thunderbird for an Email, Calendar and Contacts App that works

I have used Microsoft products for as long as I can remember and have slowly migrate clients to Office 365. The new Outlook is an unmitigated disaster. I just upgraded a clients PC and installed the M365 apps which by default gives you the new Outlook.

1. No option to open a PST archive file so no access to their old archived emails.
2. No Profiles under Mail in the control panel to be able to add PST files.
3. Excel Spreadsheets sent as attachments can be viewed but not printed. Error is file cannot be found.

4. Return to Outlook Classic and I can open the archive PST and I can download and print the Excel spreadsheets.

Microsoft need to stop forcing this **** on people, it wastes time and energy trying to fix an issue that should not exist in the first place on a product that has been around for nearly 30 years. Never have I seen such an appalling so called improved product from Microsoft on an application that is staple to most office users.

I do not care if you are still developing this product, it should not be pushed to users to become your beta testers. Does Microsoft actually understand its customer base and how important t is that apps like this must work out of the box and not cause grief and concern that something else might be broken.

Just spent 30 minutes on the phone with a client trying to fix new Outlook. That has cost them $50 because Microsoft see fit to release unfinished applications.

Revert back to Outlook Classic and everything works as expected.

Agree: two major issues in the new outlook:

1. when I add a new attendee to a meeting or remove someone, I don't have the option of sending the invitation to just newly added/removed participants, so with every update, everyone gets the revised invitation, and I don't know how to change that
2. if I click send from an excel workbook, it pops up an email and attaches it as it should - then I hit send and the email disappears (as if I sent it), but it's not in the drafts or outbox, and it is NOT sent.

I think it's time I also left this sorry excuse of an email client. The damned thing keeps telling me to re-enter addresses and passwords for Gmail. I don't mind doing it once, but every 2 weeks is getting a bit much. Plus it'll stop receiving emails for a couple of days. Add to that the stupid idea of combining addresses and receiving the same emails twice and then having to delete them, twice. OK I'm told to delete the accounts and start again. 20 years ago I wouldn't have minded, but typical Microsoft, they must take 7 hour lunch breaks because it definitely doesn't appear that anyone's working. Prior to or after the release of this pile of garbage.

My only problem is I'm an aged pensioner on a war pension (Vietnam) and every payday my pension is worth less, so right now we're living pension day to pension day and there's not enough money to be paying subscription fees for a decent email client. Is there such a thing as a decent free variety? Please don't say Outlook. :-) Actually, years ago, when I could afford it, I used one which let me enter spam and scam email addresses and it automatically deleted them for me. I can't recall the name, something like bumblebee or some kiddie like name. It was excellent, but it involved a yearly subscription so I had to leave. I tried Thunderbird, but found it somewhat confusing, (old age is a bugger 'innit?

Hi, Just thought I'd let you know that Gmail is usable with the new Outlook. I have 2 Gmail accounts and they both entered with nothing extra to do and both are working perfectly. My only problem is the combining Outlook does with both addresses. I really don't want both Gmail addresses to receive identical emails. It means I have to delete or archive each individually. Twice as much work.

Hi

I am an Independent Advisor, trying to help other users in the Community with my experience in Microsoft products. Please note that I am a user like you and don't work directly for Microsoft.

I am sorry to hear that you are experiencing this issue and I hope that the following suggestion will work in your case.

The New Outlook is still in development by Microsoft and new features will be added over the next couple of months.

You can find all the expected dates in this link: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Outlook%2CDesktop%2CWeb&searchterms=New%2COutlook

Should the issue you experience have an impact on you, I suggest you revert to the Classic Outlook for now.

Please let me know if that helped.

Regards

Casper