Sending, receiving, and organizing email in Outlook.com
Hi Matt. Thank you for coming to the forum. My name is Femi. It is worth noting that this is a user community, and we are all users here, much like yourself. While we strive to assist and share insights, we are not Microsoft directly.
To back up your email data, please follow the steps below:
Open Outlook. Go to File > Open & Export > Import/Export. Select Export to a file, and then click Next. Choose Outlook Data File (.pst), and click Next. Select the mail folder (such as your inbox and subfolders) you want to back up, and click Next. Choose a location and name for your backup file (PST file), and then click Finish. Optionally, add a password to encrypt the PST file for security, and click OK.
To learn more: https://support.microsoft.com/office/e5845b0b-1aeb-424f-924c-aa1c33b18833
Understand that I am an independent advisor and only trying to assist in the best possible way. Kindly let me know if the possible solutions provided help and if you need any other assistance, I will be more than happy to help further.
Regards
Femi