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Update your sign-in technology before September 16th, 2024 to maintain email access.

Anonymous
2024-06-28T11:52:38+00:00

I received an email from ******@communication.microsoft.com saying "The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th."

I use Thunderbird Supernova Email client version 115.12.2 (64-bit) on my PC. What settings would I have to make to continue to use Thunderbird.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-06-30T22:48:36+00:00

    I do not understand what I need to do with my Hotmail account before Sept.16, 2024. I am assuming this is referring to Outlook.com. Is there someone that I can speak to on the phone to fix this before I am locked out?

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  2. Anonymous
    2024-06-28T14:46:15+00:00

    Hi, I'm Diane and I'm happy to help you today.

    You need to use oAuth2 authentication method, not "Normal password". https://learn-attachment.microsoft.com/api/attachments/cf9d0fc2-b7ca-4976-899c-57f6f42236cf?platform=QnA

    Let me know how it goes, I'm here to help you further if needed.

    -- Diane

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  3. Anonymous
    2024-07-02T22:43:01+00:00

    this Microsoft support article explains everything:

    https://support.microsoft.com/en-us/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

    (excuse my name, it was an auto-generated gaming name Microsoft gave me, i forgot to change it lol)

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  4. Anonymous
    2024-07-02T04:28:05+00:00

    Hi Linda,

    I have the same question. My accounts are Hotmail/Outlook. I use the outlook app on my phone and PC.

    I tried several times to contact Microsoft, recorded message. Home or business user. I said home. next was how can we help today? I tried various ways of saying email/email account but in the end the AI assistant said we don't know what you mean and hung up, they did suggest trying the help on the email app. I gave that a go, typed in my question then it said analysing pleas wait. then it said I am on a free office package if I wish to chat with an assistant I need to upgrade to a paid one. So I gave up.

    Cheers and good luck : )

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  5. Anonymous
    2024-06-29T06:28:32+00:00

    I have managed to sort it using this link to a page on the Mozilla website
    https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

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