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Why am I getting an error message stating that "there's a daily limit to how many messages can be sent." Wnen this is the first message that I sent today?

Anonymous
2024-08-29T21:13:01+00:00

Why am I getting an error message stating that "there's a daily limit to how many messages can be sent," when this is the first message that I sent today? The error message also provides a link to "upgrade to Outlook.com Premium."

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-08-30T07:41:56+00:00

    Dear Rudy Perez2,

    Thanks for using Microsoft products and posting in the community. 

    I understand that you are experiencing an error when sending emails: there is a limit to the number of messages that can be sent per day, and this is causing you distress, and I understand how you feel.

    The first thing I need to explain to you is that to help prevent spammers from abusing spam, Outlook.com limits the number of emails that can be sent in a day, as well as the number of recipients of a single message.

    For Outlook.com accounts, a low sending quota is a temporary restriction. You can wait a little while and once credibility is established in the system, it will be upgraded to the maximum limit.

    For more information, see the following link: Sending limits in Outlook.com - Microsoft Support

    You cantry contacting customer support and asking if there are any other methods:

    1. Open the website: Contact - Microsoft Support
    2. Enter MSA in the box below "We're here for you", click "Get Instructions", and then click "Contact Customer Support" below, (this status must be logged in to your Microsoft account, if you haven't logged in, you can follow step 3)
    3. In this section, you need to sign in to your personal Microsoft account

    Note: You can only log in with your personal MSA, and you can't display the correct content when you log in with your company account. If the account cannot be logged in, you can use another account or create a new account to execute;

    1. Select "Other Products" in Products & Services, select "Manage Account Security" as a category, and click Confirm
    2. You can select "Chat in a web browser and support specialist" to enter the chat window.

    Please contact support during business hours.

    Thank you for your patience and support.

    Have a great day.

    Best Regards,

    Linda.L-MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2024-08-29T21:15:40+00:00

    Also all 20 addresses and 6 CC's are in my contacts. This is very frustrating not being able to send e-mails.

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