Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
Klara141011
Microsoft apps not working on Samsung S24 Ultra
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I purchased a Samsung S24 Ultra and none of the Microsoft apps are working (e.g., Outlook, Teams, Office 365, etc.). Each app shows the following message: "Updates required. One or more of your apps are out of date. Please update your apps to continue." All apps are up to date and the phone's software is up to date.
Outlook | Outlook for mobile | Outlook for Android | For home
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
7 answers
Sort by: Most helpful
-
Anonymous
2024-06-09T05:31:24+00:00 -
Anonymous
2024-04-23T17:37:27+00:00 Dear respected A Ayi,
Good day! Thank you for posting to Microsoft Community. We are happy to help you.
I’m sorry you’re having a problem and for the situation you encountered, we deeply understand the inconvenience caused and apologize for it.
As per your description, firstly please make sure you Samsung S24 Ultra is up-to date. If your device is up-to date and you tried to uninstalled it and reinstalled again and the issue still persist, then I think there is incompatible issue. In this scenario, you may report this behaviour to Microsoft product developer Team (we also submit feedback from our side as well).
As Microsoft get their attention is through the feedback mechanisms and Microsoft roll out fix bug requested from Microsoft 365 customers. I recommended you may also let your valuable request to Microsoft Office product developer related Team through the feedback mechanisms.
In this scenario, I request you, please send your feedback via this link: Microsoft 365apps feedback portal, Microsoft product developers team monitor this site 24/7 and they will receive your request. This is the best platform to let related team hear from you and make the products and services better for you and others.
I'm Really Sorry and I apologize for it.
Appreciate your patience and understanding and thank you for your time and cooperation.
Sincerely,
Waqas Muhammad
-
Anonymous
2024-05-13T21:29:35+00:00 Having same issue. Messages in teams not being sent, can't edit posted messages. Having to go to storage and delete data and cache. Then repeats
-
Anonymous
2024-05-08T16:55:11+00:00 Iam also using S24 ultra, and facing issues with Teams app.
When i try reply the keyboad is not popup.
The read msgs still shown as unread
Signout function is not working
And many more issues.
I uninstall and install latest teams app 3 times but still same issue.
I have same issues on my ultra, glad that I'm not alone, but it was working fine on my old Samsung A52s, it's annoying because it's an only issue I have with my phone and I'm using teams app a lot
-
Anonymous
2024-04-30T00:29:01+00:00 Iam also using S24 ultra, and facing issues with Teams app.
When i try reply the keyboad is not popup.
The read msgs still shown as unread
Signout function is not working
And many more issues.
I uninstall and install latest teams app 3 times but still same issue.