How do I see my email reputation score for outlook.com?

I'm closing this out. The issue is resolving. I don't know my current reputation score but I kept doing the protocol they suggested to improve my score. I followed these two links several times a day and they seem to have been right.

Reputation Check: Https://account.live.com/reputationcheck

Verify the account go to: https://outlook.live.com/owa/0/owahipcontrol.aspx

I am able to access my contacts list, add new contacts, and see my subscription list. I am assuming my reputation score went up.

I am no longer "reporting phishing" and am "blocking" instead. The new problem is the blocked addresses must be getting notified and are sending more "no sender addresses" or emails with my email address.

I believe the "reporting phishing" was causing the low score as it was sending all the spam out and was being recorded as me sending spam. That is not funny if the process to report is harming my own score.

I did this 3-4 times a day for about 10 days and after a week I was able to access my contacts again.

However, I would call into Support and have your email evaluated. It could be something else. My score wasn't that low, but under 80 which is the bottom line before things can go wonky. If yours is too low they may have you do the same or something else. I still run this process once in a while. There is no way to read your score without tech support.

I have no feedback any, let alone many of my emails, are landing in spam boxes. This is a personal email account only.

The reputation could affect the 'landing in spam boxes' - or it could be a general filter that is rating outlook.com email with a higher spam score. Or it could be because you are BCCing the addresses. My money is on the last two in combination. Especially if some domains are affected and not others.

We'd need to see the message header to see how it was rated for spam.

You posted this is the classic Outlook desktop software that is installed with Office desktop software forum - is that the software you are using?

1.My contacts list does not work. I can't see the list. I can't add to the list.
2. I can't see my subscriptions.

These are interface issues. What do you use for antivirus / security software? Are you blocking cookies, scripts or have browser security set to strict or high?

Hi Diane, MS Support/Tier 2 indicated the problems I am having are due to a poor reputation score a few days ago. That's the first I've heard of reputation scores. There was something about the interaction that didn't make me feel totally confident they were helping correctly.

I am not having any issues sending emails. I have no feedback any, let alone many of my emails, are landing in spam boxes. This is a personal email account only.

So, let's start with the issues.

1.My contacts list does not work. I can't see the list. I can't add to the list.

2. I can't see my subscriptions.

That's all I know so far isn't working. What would cause this?

ADDED EDIT: If you are using outlook on the web, open a private browser window and log into your account. Can you create new contacts?

It does not work on private browser either. MS support checked that and I just did again.

If MS support can't help, who can? :-) They told me this score was low and that causes other issues like I'm experiencing. The person I was 'chatting' with didn't speak English so well and he eventually escalated and I'm not sure anyone really wanted to figure it out. It was taking way too long and I was getting impatient. They said I had to do this verifying protocol. Is that of any use here or am I doing dumb summersaults?

Any better ideas? I need too see and use my contacts list. It's been like this a couple of weeks.

I also get huge amounts of spam and am finding "blocking" has already slowed them down vs marking them as "phishing". I see you said marking them as "phishing was counting as sent email....had no idea. There were hundreds a day of spam I was marking this way.

Hi, I'm Diane and I'm happy to help you today.

1. It is not available to end-users. The reputation score should only affect the number of messages you can send per day. If you receive a message that you hit the max number of messages you can send per day and you didn't send many, that is due to a low reputation. (Reporting spam and phishing can count as sent messages.)

I can send email but what is not working is:

• adding new contacts
• seeing any of my contacts list
• checking my subscriptions list.... it's not available now.... the pages just spins

These would not be affected by reputation.

You posted in the classic Outlook desktop software that is installed with Office desktop software forum. Is that the app you are using to create contacts?

If you are using outlook on the web, open a private browser window and log into your account. Can you create new contacts?

The subscription list and other items on the settings page often fail to load. It's working for me today - that may or may not prove its working, only that any issues are not widespread.

3. I work in a clunky database for my rotary service club and send out group emails that by default are all in the bcc field. I send them from the database site but use my email. Nothing lands in my sent folder of outlook. Is this a possible cause?

Sending a lot of mail in the BCC field could affect your reputation, but the messages should be in the sent folder. If you are using classic Outlook and own office software, try using mailmerge and put the addresses in the To field. That can help the reputation score.

Let me know how it goes, I'm here to help you further if needed.

-- Diane