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Outlook 365 and "New Outlook" - how do I stop it from automatically changing?

Anonymous
2024-05-09T20:46:04+00:00

I have Outlook 365 Enterprise version, which I use with exchange and IMAP accounts.

Recently, whenever I start the computer, it automatically starts "New Outlook". I then have to change it back each time.

The New Outlook has a limited feature set, and is not useful to me. I already have the Outlook 365 Enterprise version, and do not want this persistent, annoying, offering from Microsoft.

I am unable to find anywhere to turn this off, or how to uninstall the files prompting this.

How do I permanently disable this New Outlook?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-05-10T14:37:42+00:00

    Dear JGreg7,

    Good morning! Thank you for posting to the Microsoft Community. We are happy to help you.

    Based on your description, I understand that you have a query "Outlook 365 and "New Outlook" - how do I stop it from automatically changing?"

    To disable the New Outlook experience in Outlook 365, please try following these steps:

    1. Open Outlook 365 and click on the "File" tab in the top left corner.
    2. Click on "Options" in the left-hand menu.
    3. In the Outlook Options window, click on "General" in the left-hand menu.
    4. Scroll down to the "Start-up options" section and uncheck the box next to "Opt in to the New Outlook".
    5. Click "OK" to save the changes.

    This should prevent the New Outlook experience from automatically starting when you open Outlook 365. If you continue to experience issues, you can go to Windows Start and search for Outlook, you will see both Outlook, there is Outlook with PRE for the new Outlook in which you can open by olk.exe and the other Outlook for classic Outlook in which you can use Outlook.exe to open it.

    However, if the "New outlook" button disappeared, try running Regedit.exe and go here (or the same with 15.0 if you don't have 16.0):

    • HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences
    • And in this you will see UseNewOutlook
    • Set it to 0, which means that running old Outlook actually runs it.

    Additionally, you can use, HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\General

    • REG_DWORD "HideNewOutlookToggle"
    • Set to 0 (default) - The "Try the new Outlook" toggle, if available on the selected update channel, is displayed to users.
    • Set to 1 - the "Try the new Outlook" toggle is hidden.

    See Toggling out of the new Outlook for Windows preview - Microsoft Support

    I hope the above information is helpful. Please feel free to let me know how it goes or if I got you wrong. If you still have any concerns, please let me know so I can provide more suggestions.

    30+ people found this answer helpful.
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  1. Anonymous
    2024-08-01T09:56:22+00:00

    I have Outlook 365 Enterprise version, which I use with exchange and IMAP accounts.

    Recently, whenever I start the computer, it automatically starts "New Outlook". I then have to change it back each time.

    The New Outlook has a limited feature set, and is not useful to me. I already have the Outlook 365 Enterprise version, and do not want this persistent, annoying, offering from Microsoft.

    I am unable to find anywhere to turn this off, or how to uninstall the files prompting this.

    How do I permanently disable this New Outlook?

    Same issue. I found simple fix - problem appears to be that both versions of the Outlook app will be on your PC but the icon you are clicking on to open the app is the shortcut to the new version, so...

    1. Right click on Outlook (new) in task bar and select "unpin from taskbar"
    2. Type "Outlook" into search field on task bar - both the original Outlook and the New Outlook apps should show
    3. Right click on original "Outlook" app
    4. Select "Pin to taskbar" / "Pin to Start"
    5. Repeat 2. above, delete New Outlook. app

    Voila !

    40+ people found this answer helpful.
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  2. Anonymous
    2024-10-15T10:29:06+00:00

    This is all absolute BS.

    When are you going to accept that some of us DO NOT WANT your latest "fantastic" version - it looks absolutely terrible and WE DON'T WANT IT !!!

    STOP ACCESSING MY PC AND STOP FORCING THIS **** ON ALL OF US - WE DON'T WANT IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    HOW ABOUT GIVING YOUR HARD-WORKING CLIENTS A CHOICE?

    WE HAVE BETTER THINGS TO DO THAN KEEP UNINSTALLING THIS RUBBISH

    Please STOP forcing this rubbish on those of us that DO NOT WANT the latest rubbish version.

    How many more people have to say this to you - why aren't you listening?

    20+ people found this answer helpful.
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  3. Anonymous
    2024-10-11T19:29:45+00:00

    This is not right please stop trying to update the new look of my email account I am a business and wasting a lot of time fixing or trying to fix this issue there will be a class action suit if this does not stop

    We pay for this and we should have the right to say no to a product that is not working right The old outlook on my computer mail is fine

    Everything is there to see at once

    Why would you not respect the wishes of the person who is using it

    this is going too far. If there is a lawyer listenning they should start a post and start the action
    i am sure we have a case here This is illegal and should stop now

    10+ people found this answer helpful.
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  4. Anonymous
    2024-05-24T18:07:23+00:00

    I opened my Outlook but I do not see and file tab in the left hand corner. Now what?

    10+ people found this answer helpful.
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