I am trying to add a gmail account to outlook and Microsoft help step do not work

Gary G, are you trying to access Microsoft 365 apps (Excel) using VM or you are trying to add your Gmail to Outlook on Windows 11 WM on MacOS?

Launch Outlook on your Windows 11 VM > Click on theSettingsicon (gear) in the top-right corner.

Select View all Outlook settings.

Go toMail > Sync email > Under Connected accounts, click on Gmail.

Follow the prompts to add your Gmail account.

Make sure that Outlook has the necessary permissions to access your Gmail account on your Windows 11 VM, follow these steps:

1. Open Settings: Click on theStartmenu and selectSettings(gear icon).
2. Navigate to Privacy & Security: In the Settings window, go toPrivacy & security.
3. Select App Permissions: Scroll down to the App permissionssection.

Here, you can see various permissions like Email, Calendar, Contacts, etc.

1. Adjust Permissions: Click on each permission category (e.g.,Email) > Ensure that Outlook has the necessary permissions enabled > Check Outlook Permissions

Open Outlook: Launch Outlook on your Windows 11 VM.

2. Access Account Settings: Click onFilein the top-left corner, Select Account Settings and then Manage Profiles.

Gary G, if you have Windows installed via parallel, you need to find the accounts tab in order to find and add accounts.

https://support.microsoft.com/office/6e27792a-9267-4aa4-8bb6-c84ef146101b

Hi Raymond

Unfortunately, none of these options are available, see attached.

The only reason I need Windows is to get the full version of Excel working (with Power Query) on my Macbook Pro, the Mac version is limited in functionality

.

So I thought why not use the full functionality of Parallels and use Outlook as well, I have three accounts I need to see in one place (as works easily on the MAC) but I can't get the Gmail account to work.

Looks like I will have to stay with the MAC email accounts as Windows is not user-friendly and this simple requirement is not easy for Windows

Kind Regards

Gary Gray

Hi Raymond,

Thank for your responce

I have it working without issue on the MAC environment BUT when i trying adding in the Windows11 VM environment (Parallels) there is no

+

or

Add account displayed

So the two attached support documents are useless

May be i should stay on the Mac enviroment as it works easliey with no issues, everything in this VM environment is difficult on the Microsoft side, and i only need for the full version of Excel (Power Query) as missing features on Excel for Mac

Kind Regards

Gary Gray

Hello Gary G,

Thank you for reaching out to the Microsoft Community. My name is Raymond and I'm happy to help.

Sorry for this inconvenience. Are you using a Parallels VM setup?

However to add a Gmail account to Outlook for Mac:

Open Outlook for Mac: Go to the Outlook menu and select Settings > Click on Accounts Click the+sign and select New Account.

Select the Gmail icon and enter your Gmail address.

Click Continue. This should open a browser window for you to sign in to your Gmail account.

Enter your Gmail credentials and click Next.

Click Allow to grant Outlook access to your Gmail account.

If you have two-factor authentication enabled on your Gmail account, you might need to generate an app-specific password. You can do this by going to your Google Account settings, under Security, and selecting App passwords.

If you still don't see the + sign or the option to add an account, are you using a Parallels VM setup?

Reference: https://support.microsoft.com/office/b1079a46-b992-4f43-a41e-61934a033b95

https://support.microsoft.com/office/6aeec61b-86af-40af-8ffe-985d0fc82ddb

Please let me know if you need more assistance.

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Regards